OLUCHI IZUCHUKWU
Summary
Resourceful project manager with 7 years of expertise in organizing charity operations, financial oversight, and resource management. Skilled in leading procurement efforts for equipment and supplies to ensure timely delivery and cost efficiency. Diligently monitors projects by adhering to production schedules and budgets, effectively managing production teams, identifying problems, and providing targeted solutions. Proficient in accounting principles, bookkeeping, budgeting, and financial management. Additionally, experienced in customer relationship management with a proven track record of achieving goals. A responsible, honest, and creative professional who is open to new opportunities and always strives to deliver the best results for fulfilling rewards.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Volunteer Casual Support Worker
Volunteering Bradford
02.2024 - Current
- Assisted clients with daily work or game needs to maintain self-esteem and general wellness.
- Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
Stock Controller
Globacom Telecommunication
05.2021 - 01.2024
- Maintained detailed records of all stock movements, providing valuable data for decision-making purposes.
- Maintained awareness of industry best practices in stock control and inventory management, incorporating relevant ideas into company procedures for continuous improvement efforts.
- Enhanced inventory accuracy by conducting thorough stock audits and addressing discrepancies promptly.
- Determined and performed appropriate adjustments of authorized stock levels.
- Handled stock return claims from customers promptly and professionally, maintaining positive relationships while minimizing financial impact on the company.
- Streamlined stock management processes for increased efficiency and reduced waste.
Volunteer Project Manager
Isio Kids Charity NGO
02.2017 - 12.2023
- Developed ideas that increased the publicity of the NGO
- Executed yearly projects eg Back to School and Christmas on the streets that benefited over 6000 persons
- Recruited volunteers and coordinated them.
- Increased program efficiency by streamlining processes, optimizing scheduling, and improving communication methods.
- Organized recognition events to celebrate outstanding achievements in volunteering efforts throughout the year.
- Enhanced volunteer engagement by developing and implementing comprehensive training programs.
- Reduced operational costs through strategic budgeting practices and resource allocation adjustments.
Customer Care
Globacom Nigeria
03.2018 - 04.2021
- Applied Customer Relationship Management tools that assisted and served over 10000 customers
- Omnidoc Upload and Porting of lines
- Use of Microsoft Office Applications
- Assisted in carrying out in other office related project.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Maximized efficiency within the team by assisting with training new hires on company software, products, services, and best practices in customer care.
- Collaborated with cross-functional teams to identify areas of improvement in overall customer care operations.
- Managed client complaints or concerns promptly and effectively, upholding the salon''s reputation for excellent customer care.
- Aligned grooming services with brand promise for quality and customer care.
- Partnered with team members to achieve common goals and maintain a high level of customer care.
Project Manager
Exceptional Child Care Initiative Charity (NGO)
08.2016 - 03.2018
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Analyzing and Execution of Cognitive Development Project like got keyboard, Violin and Drum teachers to train the guest in the house, Using indoor games to teach cognitive learning.
- Handle payment and other transaction between the NGO and Supporting bodies
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Established effective communication among team members for enhanced collaboration and successful project completion.
Assistant Project Manager
Exceptional Child Care Initiative Charity (NGO)
11.2015 - 08.2016
- Communicated and follow up with supporting bodes on specific projects and their goals
- Increased project transparency, providing stakeholders with comprehensive progress reports.
- Excellent communication, accounting and organization of projects.
- Assisted in the successful completion of projects by coordinating tasks, monitoring progress, and maintaining documentation.
- Planned, monitored and analyzed project costs to meet financial goals.
- Ensured client satisfaction through consistent communication, providing updates on progress and addressing concerns promptly.
- Managed subcontractor relationships effectively to ensure quality workmanship within deadlines and budgets.
- Actively participated in weekly project reviews with senior management to discuss progress updates, challenges faced, potential solutions, and future plans.
- Maintained a safe working environment by enforcing compliance with safety standards, protocols, and regulations at all times.
- Strengthened relationships with vendors to secure favorable pricing on supplies while ensuring high-quality products were consistently delivered on time.
- Ensured project compliance with industry standards and regulations, mitigating potential legal issues.
Teacher and Volunteer/Social Media Handler
Government Secondary School, Mgbosimini and Exceptional Child Care Initiative, Airforce Base
10.2014 - 11.2015
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
Education
Master of Science - Project Planning And Management
University of Bradford
United Kingdom03-2025
MBA - Human Resource Management
Ladoke Akintola University
12.2021
Bachelor of Science - Economics
Landmark University
07.2014
High School Diploma -
Reima Royal Schools
07.2008
Skills
- Project Scheduling
- Strategic Planning
- Project Management
- Project Documentation Generation
- Research abilities
- Client Relationship Management
- Guest Engagement with Fun activities
- Problem solving, Leadership, Collaboration
Accomplishments
- Completed the Kick a Story into secondary school Project on time and 15m under budget.
- Presented with the Best Productive staff Award for spurring more than 95% growth for 12 consecutive months.
- Collaborated with team of 25 persons in the development of Exceptional Child Care Initiative Project.
- Certificate of Appreciation for outstanding contribution after volunteering during my service year
References
- Dr Ogunjobi, Department of Economics, Landmark University, Omu-Aran, Kwara State
- Pastor Oluwaseun, Assistant Resident Pastor, Living Faith Church, Durumi, Abuja
- Rt. Wing Cm Onyema Abazie, New Rivoc, Trans-Amadi Road, Port-Harcourt, Rivers State
Citizenshipstatus
08/10/92, Delta State, Imo State, Christianity, Nigeria, Female, Single, Miss
Hobbies and Interests
- Reading
- Monopoly (game)
- Traveling
- Sports (Running, Volleyball, Lawn Tennis)
- Brain teasers
Certification
- New Horizon Solutions Certificate of Completion Advanced Excel Professional (02/2017)
- New Horizon Solutions Certificate of Completion Customer Relationship Management (05/2017)
- New Horizon Solutions Certificate of Completion Project Management Professionals (08/2019)
- Institute of Strategic Management Nigeria (ISMN) Associate Strategic Manager (ASM) (07/2015)
- Impact of Foreign Direct Investment on Economic Growth in Nigeria. BSc Project, July 2014, Landmark University, Omu-Aran, Kwara State
Timeline
Volunteer Casual Support Worker
Volunteering Bradford
02.2024 - Current
Stock Controller
Globacom Telecommunication
05.2021 - 01.2024
Customer Care
Globacom Nigeria
03.2018 - 04.2021
Volunteer Project Manager
Isio Kids Charity NGO
02.2017 - 12.2023
Project Manager
Exceptional Child Care Initiative Charity (NGO)
08.2016 - 03.2018
Assistant Project Manager
Exceptional Child Care Initiative Charity (NGO)
11.2015 - 08.2016
Teacher and Volunteer/Social Media Handler
Government Secondary School, Mgbosimini and Exceptional Child Care Initiative, Airforce Base
10.2014 - 11.2015
MBA - Human Resource Management
Ladoke Akintola University
High School Diploma -
Reima Royal Schools
Master of Science - Project Planning And Management
University of Bradford
Bachelor of Science - Economics
Landmark University
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