Dedicated Support Worker with a knack for building positive relationships and creating a supportive environment. Skilled in managing challenging behaviours and providing emotional support, resulting in improved client well-being and increased independence. Known for promoting a positive atmosphere and committed to enhancing the quality of life for individuals through compassionate care and practical support strategies.
Overview
3
3
years of professional experience
25
25
years of post-secondary education
1
1
Certification
Work History
Support Worker
Warrington and Halton NHS Trusts
02.2024 - 04.2025
Provide person-centred support for individuals with dementia, autism, and learning disabilities, ensuring comfort and independence
Assist with daily living activities, including personal care, dressing, mobility support, and meal preparation
Monitor and record clinical observations, including blood pressure, oxygen saturation (SAT), pulse rate, blood glucose levels, and other vital signs, ensuring accurate documentation and timely escalation of concerns
Operate hoists and mobility aids to safely transfer and reposition patients, preventing injuries and enhancing comfort
Implement positive behaviour support (PBS) strategies to manage challenging behaviours and promote engagement
Assist in medication prompts and administration under supervision to ensure adherence
Support patients with anxiety and emotional distress, using calming and therapeutic techniques
Facilitate social inclusion and therapeutic activities, such as arts, music therapy, and sensory stimulation
Collaborate with multidisciplinary teams to develop and implement care plans that align with individual needs
Support Worker
Lifeways Community Care
06.2023 - 02.2024
Supported elderly residents, residents with dementia, autism, Parkinson's, mental health conditions, and mobility impairments in gradual community integration, assisting with social interactions, outings, and daily tasks to rebuild confidence
Administered prescribed medications in accordance with care plans, ensuring safe and accurate dosage management
Assisted with daily living activities, including meal preparation, personal hygiene, dressing, and mobility, ensuring comfort and dignity at all times
Provided personalized emotional and practical support, fostering confidence and social skills among service users adjusting to independent living
Assisted in therapeutic activities designed to promote mental well-being and social interaction
Utilized mobility aids and hoists to assist with safe patient transfers, ensuring compliance with manual handling and health & safety protocols
Supported individuals transitioning to greater independence, helping them engage in daily tasks, structured routines, and community integration programs
Liaised with healthcare professionals and families to develop and adjust care plans based on individual needs
Health Care Assistant
Mersey Care NHS Trust
01.2023 - 07.2023
Provide hands-on support for service users with mental health conditions and complex care needs, tailoring interventions to unique patient challenges
Record and monitor vital signs including blood pressure, oxygen SAT, pulse rate, temperature and blood glucose levels, promptly identifying and escalating concerns to healthcare teams
Deliver high-quality personal care, ensuring respect, dignity, and patient autonomy in all interactions
Assist with medication administration, ensuring adherence to prescribed treatment plans (under supervision)
Escort patients to medical appointments and community activities, providing emotional and physical support to enhance social inclusion and mental well-being
Support patients in managing anxiety, emotional distress, and behavioural challenges through active listening and therapeutic interventions
Maintain a clean, infection-free environment by maintaining strict adherence to infection control policies
Support Worker
Elysium Healthcare
04.2022 - 12.2022
Delivered patient-cantered care for individuals with a wide range of health conditions, fostering dignity and respect
Assisted individuals with mental health conditions, applying therapeutic interventions and structured routines to manage anxiety and behavioural challenges
Provided crisis intervention and management during acute psychiatric episodes, following approved policies to ensure patient safety
Assisted patients with daily living tasks while monitoring emotional and mental health to adjust care approaches dynamically
Encouraged engagement in recreational activities, promoting mental stimulation and social interaction to enhance service users' overall well-being
Collaborated with nurses and therapists to evaluate care plans, implement strategies, and ensure optimized patient outcomes
Education
Level 3 Diploma - Health and Social Care
Academy of Health and Fitness
04.2001 - 01.2025
MSc - Int'l Business
University of Salford
Salford
03.2022 - 03.2023
Skills
Learning Disabilities & Dementia Care
Mental Health & Crisis Support
Challenging Behaviour Management
Personal Care & Daily Living Support
Medication Administration
Communication & Advocacy
Therapeutic & Social Engagement
Safeguarding & Compliance
Observation & Documentation
Affiliations
Reading, Swimming, Lawn Tennis
References
References available upon request.
Certification
Care Certificate
PMVA (Prevention Management of Violence and Aggression)
Basic Life Support (BLS) & First Aid
Mental Health Awareness
Infection Prevention & Control
Safeguarding Adults and Children (Level 3)
Manual Handling & Moving Patients Safely
Equality, Diversity, and Inclusion
Mental Capacity Act (MCA) and Deprivation of Liberty Safeguards (DoLS)
Data Protection and GDPR Compliance
Timeline
Support Worker
Warrington and Halton NHS Trusts
02.2024 - 04.2025
Support Worker
Lifeways Community Care
06.2023 - 02.2024
Health Care Assistant
Mersey Care NHS Trust
01.2023 - 07.2023
Support Worker
Elysium Healthcare
04.2022 - 12.2022
MSc - Int'l Business
University of Salford
03.2022 - 03.2023
Level 3 Diploma - Health and Social Care
Academy of Health and Fitness
04.2001 - 01.2025
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