Hi, I’m
Olsen Barreto
Hendon
Summary
- Passionate Personal Trainer adept at making workouts fun and rewarding. Expertise in instructing clients on proper lifting techniques and educating clients on proper nutrition and hydration needs. Experience providing instruction for one-on-one sessions, buddy sessions, and group training classes.
- Highly-qualified Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Able to manage all tasks with efficiency and accuracy. Proficient in monitoring security and serving diverse customer needs.
- Physically fit Security Officer skilled at defending clients and assets. Able to manage security risks with ease and use sound judgment to resolve problem situations quickly. Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Willingness to take on added responsibilities to meet team goals. Experienced Security Monitor with quick instincts. Actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance.
Keen individual familiar with restricting access to control room for security. Successfully liaises with police and other authorised agencies to provide evidence captured on CCTV footage.
Employs advanced customer care skills to handle internal and external customers with tact and diplomacy.
Attentive CCTV Operator experienced in monitoring areas covered by CCTV and reporting unauthorised activity to relevant authorities.
Familiar with maintaining updated records and log books detailing incidents and action taken.
Communicates clearly and concisely to pass correct information to relevant authorities.
Overview
7
years of professional experience
Work history
Pure Gym Wembley, London
PERSONAL TRAINER
11 2020 - 6 2021
Job overview
- Maintained awareness of latest personal training techniques and best practices through .
- Increased client retention by 50% using [Technique] and implementing strategies.
- Monitored athletic an power lifting performance and [Timeframe] progress through [Task].
- Studied and implemented approaches to achieve health education and wellness objectives.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Developed, planned, and led personal and group fitness sessions as well as well-known specialty fitness programs.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Maintained up-to-date knowledge of fitness training methods to inform approach.
- Developed healthy eating meal plans for clients to provide holistic approach.
SAINSBURY'SCaledonian
Customer Service Assistant
2017.08 - 2020.09 (3 education.years_Label & 1 education.month_Label)
Job overview
- Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Maintained customer happiness with forward-thinking strategies focused on addressing needs and resolving concerns.
- Fielded diverse customer questions and resolved issues effectively and efficiently.
- Guaranteed positive customer experiences and resolved all customer complaints.
- Inspected merchandise to ensure high quality standards, arranging appealing sales floor displays.
- Maintained clean sales floor, straightening and facing merchandise for visually-appealing displays.
- Cultivated customer loyalty through exceptional service, promoting repeat custom and improved sales.
ABM IndustriesWembley , Harrow
Security Patrol Officer
10 2021 - Current
Job overview
- Oversaw daily monitoring and patrolled buildings, grounds and work sites.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Monitored central alarm systems for fire, intrusion and duress alarms.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Performed pat-downs to look for unauthorized materials and weapons.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Conducted regular patrols of key areas to spot and control security concerns.
- Regulated vehicle and pedestrian traffic onto building grounds.
- Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Reported suspicious activities and persons to law enforcement.
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
- Monitored crowded public areas and events to mitigate risk and promote safety.
Education
Focus fitness UK
Level 3 Diploma In Personal Training
6.//2021
Skills
- VERBAL COMMUNICATION
- CONFIDENT PROFESSIONAL SPEAKING ABILITIES
- SPEAKING IN PUBLIC,GROUPS OR ELECTRONIC MEDIA
- CCTV OPERATOR
- WRITTEN AND VERBAL COMMUNICATION SKILLS
- SECURITY GUARD
- EMERGENCY RESPONSE
- CONDUCTING FIRE ALARM CHECKS
- CONFLICT RESOLUTION TECHNIQUES
- THEFT PREVENTION
- SURVEILLANCE
- FIRST AIDER
Languages
English
Fluent
Hindi
Advanced
Timeline
Customer Service Assistant
SAINSBURY'S
2017.08 - 2020.09 (3 education.years_Label & 1 education.month_Label)
PERSONAL TRAINER
Pure Gym
11 2020 - 6 2021
Security Patrol Officer
ABM Industries
10 2021 - Current
Focus fitness UK
Level 3 Diploma In Personal Training