Summary
Overview
Work history
Education
Skills
Affiliations
References
Timeline
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Olowokere-Alafe Ola

Coventry,West midlands

Summary

Dynamic professional with expertise in organisational leadership and office coordination, adept at managing contractors and executing risk assessments. Demonstrates resilience in adverse conditions, ensuring seamless inventory control and records management. Proficient in multitasking and utilising the Microsoft Office suite to enhance customer relationship management and public relations efforts. Committed to leveraging skills for continued growth in strategic roles.

Driven professional with proven ability to manage office operations and team dynamics seamlessly. Demonstrates strong organisational skills and effective communication, ensuring smooth workflow and high team morale. Ready to streamline processes and enhance productivity in fast-paced administrative environment.

Overview

6
6
years of professional experience
3
3
years of post-secondary education

Work history

Plant operator

Berry Circular Polymer
Royal Leamington Spa, Warwickshire
06.2023 - Current
  • Ensure plant safety by performing regular equipment inspections.
  • Operate equipment or machinery to move items or materials
  • Assist with loading of bales on the line for sorting and processing into finished product
  • Improve team efficiency by coordinating tasks among workers.
  • Respond to emergency situations promptly, ensuring minimal operational downtime.
  • Conduct routine maintenance on heavy-duty equipment for optimal performance.
  • Complete all assigned tasks within given timeframes, contributing to overall efficiency of the plant operations.
  • Followed strict health and safety regulations whilst working around hazardous substances.
  • Collaborated with operations teams to reach productivity and performance targets.

Administrative manager

Peace Hospital Special and Care
Akure, Nigeria
09.2022 - 05.2023
  • Handled procurement of office supplies avoiding stock shortages or wastage.
  • Facilitated office meetings to discuss and address team issues.
  • Ensured data protection compliance with meticulous record keeping.
  • Implemented a new filing system enhancing document retrieval process.
  • Updated company policies leading to enhanced workplace safety standards.
  • Assisted HR with onboarding procedures providing a positive start for new hires.
  • Implemented and enforced robust filing systems for quick, accurate document retrieval.
  • Devised strategies for efficient use of resources which led to cost reduction .
  • Supported residents' wellbeing by creating engaging recreational activities.

Customer service representative

Lincoln University
Kuala Lumpur, Malasia
04.2019 - 07.2022
  • Performed administrative duties contributing towards smooth store operations.
  • Advocated for student rights, leading to a more balanced academic environment.
  • Promoted healthy lifestyle choices amongst peers leading to overall improvement in physical fitness within the student body.
  • Addressed customer queries, resulting in enhanced customer confidence.
  • Handled multi-line phone system to facilitate timely response to inquiries.
  • Utilised strong communication skills for handling student complaints effectively.
  • Liaised between students and management for effective resolution of issues.
  • Responded to students queries and provided excellent customer service.
  • Registered students information to maintain accurate records.
  • Provided professional and helpful support to new and existing students
  • Engaged in team-building activities to build rapport with staff.
  • Warmly greeted visitors with positive telephone etiquette, asking well-rounded questions to identify issues.

Education

Bachelor of Science - Business Administration

Lincoln University
Kuala-Lumpur, Malasia
02.2019 - 07.2022

Skills

  • Resilience in adverse conditions
  • Contractors' coordination
  • Inventory control techniques
  • Risk assessment execution
  • Office coordination
  • Multitasking proficiency
  • Microsoft office suite proficiency
  • Customer relationship management usage
  • Public Relations
  • Inventory control
  • Organisational leadership
  • Records management

Affiliations

  • Reading
  • Networking

References

References available upon request.

Timeline

Plant operator

Berry Circular Polymer
06.2023 - Current

Administrative manager

Peace Hospital Special and Care
09.2022 - 05.2023

Customer service representative

Lincoln University
04.2019 - 07.2022

Bachelor of Science - Business Administration

Lincoln University
02.2019 - 07.2022
Olowokere-Alafe Ola