Olly Segger
Guildford,UK
Summary
Results-driven 'team player' with expertise in customer insights, strategic planning, and business development. Demonstrates a proven ability to drive revenue growth through effective sales strategies, client retention initiatives, and account management. Skilled in negotiation, contract management, and client base development, with a strong command of CRM systems and data analytics for informed decision-making. Adept at fostering long-term client relationships while delivering exceptional customer service. Committed to leveraging analytical skills and strategic acumen to achieve organisational success and sustainable growth.
Overview
18
18
years of professional experience
11
11
years of post-secondary education
1
1
Certification
Work History
Client Engagement Director
Ensono
01.2023 - 02.2025
- Lead strategic client partnerships and digital transformation initiatives, driving business growth through innovative solutions and relationship management
- Won significant New Logo Business with The AA and Pret a Manger, helping them on their digital transformation journey
- Develop and execute client engagement strategies, optimise service delivery frameworks, and establish valuable long-term business partnerships
- Work in partnership with Public Cloud Hyperscalers and collaborate with 3rd Party organisations to deliver desired client outcomes
Enterprise Sales Director
Navisite
05.2020 - 01.2023
- Led enterprise sales strategies, developed key client relationships, and orchestrated complex solution implementations resulting in substantial revenue growth
- Built and maintained strategic partnerships with clients, fostering long-term relationships and delivering customised solutions
- Demonstrated respect, friendliness and willingness to help wherever needed both with clients and colleagues
Enterprise Account Director
Capita
05.2011 - 05.2020
- Led strategic enterprise accounts portfolio, driving revenue growth through consultative sales approach and building lasting client partnerships
- Developed and implemented account expansion strategies, transforming client relationships into long-term strategic partnerships
- Championed regular meetings with clients for continuous feedback and suggestions in order to ensure the client always felt valued
Corporate Account Manager
Apogee
09.2007 - 05.2011
- Developed and executed data-driven account strategies, optimising client retention rates while identifying new business opportunities
- Orchestrated cross-functional teams to deliver comprehensive client solutions, fostering strong relationships across multiple business units
- Strengthened client loyalty through consistent high-quality service and prompt issue resolution.
Education
Bachelor's Degree - Civil Engineering
University of Plymouth
09.1993 - 06.1997
A-Levels -
Royal Grammar School Guildford
09.1985 - 07.1992
Skills
- Customer Insights
- Negotiation
- Strategic Planning
- Client Retention
- Sales Strategy
- Business Development
- Revenue Growth
- Account Management
- Knowledge of CRM systems
- Data analytics and interpretation
- Customer Service
- Contract management
- Clientbase development
- Team player
Affiliations
- I am a 'family comes first' man who used to play semi-professional rugby but now enjoys the rather more sedate sport of Golf (time allowing)
Accomplishments
England U19 Rugby
Harlequins Rugby
Certification
Partner Advocate - Ping Identity
AWS Partner: Generative AI Essentials (Business)
References
References available upon request.
Timeline
Client Engagement Director
Ensono
01.2023 - 02.2025
Enterprise Sales Director
Navisite
05.2020 - 01.2023
Enterprise Account Director
Capita
05.2011 - 05.2020
Corporate Account Manager
Apogee
09.2007 - 05.2011
Bachelor's Degree - Civil Engineering
University of Plymouth
09.1993 - 06.1997
A-Levels -
Royal Grammar School Guildford
09.1985 - 07.1992
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