Olivier Van Griethuijsen

During my time at the Harp Inn, I developed various skills.

These included customer interaction and conflict resolution, handling cash transactions, taking phone bookings, maintaining the bar's cleanliness and orderliness, and ensuring the pub was ready for the day. Additionally, I gained experience in serving different types of drinks, including hot and cold soft drinks, real ale, and lagers. Another skill I developed was changing gas for the barrels and kegs. I was also responsible for managing the bar and cellar inventory, remaining calm and polite in a fast-paced environment, and adapting to diverse shift patterns, including overtime and covering for colleagues.

During my time with Angard Staffing as an agency worker for the Royal Mail. I acquired valuable skills, training, and knowledge in various work areas, taking on different roles as needed. From organizing tracked and regular parcels to handling heavy and large parcels on conveyors and working in final sorting sections, I was always ready to adapt. I also served as a porter, assisting with the distribution of work in and out of the building. My responsibilities included organising letters and flats into the correct postcode zones and ensuring their readiness for dispatch. I consistently showed my commitment to the Royal Mail's scheduling needs, willingly taking on late, night, and weekend shifts. I was always ready to extend my work hours to ensure all tasks were completed on time, showcasing my versatility and dedication.

To broaden my work experience, I embraced a role at a cancer research charity store with various responsibilities. I was stationed on the shop floor and in the stockrooms during the summer, where I organised stock and labelled items with their prices. I also worked the tills, efficiently processing customer transactions, handling inquiries, and locating specific products upon customer requests. In addition, I contributed to the shop's overall maintenance, ensuring its cleanliness and order. I also supported the store managers by assisting with the shop's closure on multiple occasions.