Olivia Stoyles
Swanley ,Kent
Summary
Accomplished professional with a strong background in problem-solving, communication skills, and leadership. Demonstrates exceptional calm under pressure and excels in team building and inventory management. Adept at quality assurance and resourcefulness, consistently ensuring high standards are met. Career goals include leveraging these skills to drive organizational success and continuous improvement.
Organised and proactive, able to manage tasks with precision and prioritisation. Demonstrates excellent communication skills supporting smooth office operations. Eager to bring dedication and reliability to any role.
Overview
2
2
years of professional experience
Work History
Administrative assistant
H&L Cleaning & Support Services
swanley, kent
02.2024 - Current
- Initiated purchase orders for office supplies ensuring cost-effective procurement.
- Organised client meetings, prepared agendas and took detailed minutes.
- Updated company databases by inputting new employee contact information and employment details.
- Improved customer satisfaction through prompt response to email and phone queries.
- Coordinated office operations by handling phone inquiries, managing correspondence and supervising office cleanliness.
- Maintained stock levels to avoid shortages in office supplies.
- Handled incoming calls for staff, answering questions, directing calls and documenting messages.
- Contributed to team effort by accomplishing related results as needed.
- Interacted professionally with clients providing excellent service at all times.
- Performed bookkeeping tasks, including invoicing and expense tracking.
- Wrote professional letters, emails and memoranda for business communication.
- Kept adequate office supplies on hand to support staff and business requirements.
Cleaning assistant
H&L Cleaning & Support Services
London, London
10.2023 - Current
- Polished furniture and fittings for a sleek look in corporate settings.
- Conducted inventory checks on cleaning supplies, ensuring stock availability when needed.
- Upheld professional demeanour when interacting with clients, contributing to positive company image.
- Ensured safety standards through correct usage of cleaning chemicals and equipment.
Education
Certificate of Higher Education - Architecture
North Kent College
Dartford 09.2024 -
GCSEs - math's
Orchards Academy
Swanley, Kent 09.2019 - 06.2024
GCSEs - English
Orchards Academy
Swanley, Kent 09.2019 - 06.2024
Skills
- Problem-solving
- Calm under pressure
- Communication skills
- Team building
- Leadership
- Inventory management
- Quality Assurance
- Resourcefulness
Timeline
Certificate of Higher Education - Architecture
North Kent College
09.2024 -
Administrative assistant
H&L Cleaning & Support Services
02.2024 - Current
Cleaning assistant
H&L Cleaning & Support Services
10.2023 - Current
GCSEs - math's
Orchards Academy
09.2019 - 06.2024
GCSEs - English
Orchards Academy
09.2019 - 06.2024
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