Olivia Sharp
Chelmsford
Summary
Passionate and driven individual highly skilled in animal husbandry and welfare, with strong teamwork and communication skills. I adore working with any and all animals, and demonstrate strong problem-solving and time management capabilities. I am an extremely patient and empathetic individual who is seeking to develop my career and self further. I am eager to contribute my skills to a team focused on improving animal welfare and supporting each other.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work history
Supervisor
Nandos
Chelmsford, Essex
2021.01 - 2026.03
- Prioritizing guest satisfaction and resolving customer complaints, increasing customer satisfaction.
- Maintaining high work standards while completing in a timely manner.
- Trained new hires and set up work relationships to drive team performance.
- Encouraged effective communication amongst team members, promoted a positive work environment.
- Assisted in the recruitment process for hiring new staff members.
- Delegated tasks appropriately, achieved balanced workload among team members.
Volunteer
Call of the Wild Zoo
Chelmsford
2024.08 - 2024.11
- Prepared personalised diets for various species and carried out feeding routines.
- Assisted with guest events - keeper talks, training demonstrations and feeding experiences.
- Maintained enclosure and public area cleanliness standards were met to a high mark.
- Safeguarded visitors by enforcing zoo rules and guidelines effectively throughout the park.
- Ensured animal welfare by performing daily health and behavioural checks.
Volunteer
Eden Oasis
Chelmsford
2022.06 - 2022.08
- Assisted in maintaining animal health, feeding and behavioural records.
- Maintained cleanliness of animal enclosures, promoting high animal welfare and health.
- Assisted with 'animal encounter' events targeted towards toddlers/young children.
- Provided different species with play or feeding enrichment, as well as handling.
Education
Bachelor of Science - Zoo and Wildlife Conservation
Anglia Ruskin University, Writtle
2021.09 - 2024.07
Diploma - Animal Management
Writtle College
Chelmsford 2019.09 - 2021.07
Skills
- Animal husbandry
- Data analysis
- Animal training techniques
- Customer service and support
- Teamwork and leadership
- Problem solving
- Adaptability and flexibility
Affiliations
- Drawing and Painting
- Travelling and Solo trips
- Concerts and Music
References
References available upon request.
Timeline
Volunteer
Call of the Wild Zoo
2024.08 - 2024.11
Volunteer
Eden Oasis
2022.06 - 2022.08
Bachelor of Science - Zoo and Wildlife Conservation
Anglia Ruskin University, Writtle
2021.09 - 2024.07
Supervisor
Nandos
2021.01 - 2026.03
Diploma - Animal Management
Writtle College
2019.09 - 2021.07