Olivia Ryan

• Delivered one-to-one, end-to-end support to female youths engaged in County Lines activities.
• Conducted effective assessments, care planning, and risk management for a predefined case load.
• Served as the regional point of contact for women and girls involved in County Lines.

Attended multi-agency meetings to advocate for distinct needs of women and girls.

• Collaborated with stakeholders to enhance service effectiveness through gender-based training.
• Conducted risk assessments to ensure safety and well-being of clients.
• Maintained comprehensive records of casework activities for regulatory compliance.
• Facilitated communication with local partner organisations to streamline referrals and support mechanisms.

• Provided one-to-one support and interventions to young people involved in County Lines activity.
• Implemented effective assessment, care planning, and risk management for pre-defined caseload.
• Worked on an on-call rota to fulfil rescue delivery element as agreed with regional manager.
• Liaised with police forces to retrieve young people found outside their home area.
• Conducted risk assessments, logistics planning, and out-of-hours travel for engagement with young people.
• Managed ongoing case support after safe return of young person to home environment.
• Ensured all service user information was accurately recorded in data management systems.
• Collaborated with Children and Families services and local agencies to strengthen referral processes.

• Established partnerships with child welfare agencies to share best practices.
• Facilitated conflict resolution sessions, ensuring harmonious interactions among members.
• Collaborated with mental health professionals to address members' wellbeing concerns.
• Implemented interactive tasks and games to enhance social skills in young individuals.
• Planned and delivered personal development programmes focused on Crime, ASB, Mental Health, and Personal Development.
• Engaged local children and young people through accessible activities in parks and community centres during evenings and weekends.
• Developed relationships with Schools, Social Care Services, and Early Help for effective collaboration.
• Maintained accurate records for monitoring progress and issues, including financial documentation.

• Delivered activities and events for children and young people in detached and centre-based settings.
• Encouraged creative expression among young people, promoting ownership of projects.
• Administered documentation post-activities, including session plans and monitoring sheets.
• Organised group activities to foster collaboration and engagement.
• Served as a role model for young people, demonstrating positive behaviour.
• Participated in planning and evaluation processes to enhance activities.
• Ensured compliance with health and safety regulations and safeguarding policies.

• Assisted customers with product selection, leading to improved customer satisfaction.
• Assisted in annual stocktaking activities, contributing to accurate inventory records.
• Performed price checks for customers with accuracy ensuring trust and credibility.
• Managed inventory levels effectively to minimise out-of-stock situations.