Olivia Robinson
Rothwell,United Kingdom
Summary
My name is Olivia Robinson; I’m really keen on finding a new job that challenges me and lets me learn new things. I’m open to picking up new skills and gaining experience in different areas. I think being adaptable and eager to learn is super important these days, and I’m ready for all the possibilities that come with it. I pride myself on my strong work ethic and reliability, which I believe are essential qualities in any role. From my previous work experience, I have various skills such as time management skills, organisation, communication and also customer service skills. I have a passion for trying new things, exploring different perspectives, and creating meaningful relationships. I am a very motivated, versatile individual with a lot to offer in various fields.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Pharmacy assistant
Practice Plus Group (HMP Leeds)
Leeds, West Yorkshire
2025.12 - Current
- Assisted pharmacist with daily tasks to enhance workflow efficiency.
- Maintaining patient confidentiality while handling sensitive medical information.
- Monitored inventory and processed purchasing orders to ensure consistent stock availability.
- Clarifying unclear dosage instructions with authorising doctors.
- Labelling medication with dose and administration guidance including Controlled drugs
- Ensuring compliance with pharmaceutical legislation, maintaining professional standards at all times.
- Dispensed over-the-counter and prescription-only medicines under pharmacist supervision to ensure safe and effective patient care.
- Conducting CD balance checks once a week and recording fridge temperatures daily.
- Second-checking CDs and documenting them before being given to patients.
Pharmacy Advisor
Boots
Rothwell, West Yorkshire
2024.02 - 2025.11
- Dealt with GP surgeries and other healthcare providers to facilitate seamless patient care.
- Assisted in the training of junior staff to enhance team performance.
- Delivered excellent customer service through knowledgeable advice on over-the-counter medicines.
- Supported patients by advising on dosage instructions and potential side effects of medications.
- Processed repeat prescription requests for large patient base.
- Oversaw inventory to achieve consistent supply levels.
- Educated patients about correct medication dosage and storage.
Housekeeper
Oulton Hall
Leeds, West Yorkshire
2022.09 - 2023.08
- Worked closely with front-of-house staff to facilitate positive customer experiences.
- Worked overtime shifts to maintain optimal workflow during busy periods or times of unexpected high volume.
- Coordinated assistance for customers’ special requests and service needs.
- Good time management allowing me to prioritise tasks effectively - completing them within time limit.
- Adhered to policies and procedures for smooth daily operations.
Cashier
Capri At the Vine
Wakefield, West Yorkshire
2022.04 - 2022.09
- Assessed customer needs and suggested relevant products or services to meet needs.
- Dealt professionally with issues and complaints, helping develop and implement successful resolutions.
- Answered calls promptly and delivered faultless service for diverse needs.
- Assisted team members with tasks and consistently met targets.
- Trained and mentored new workers on policies and procedures.
Education
NVQ Level 3 - National Extended Diploma In Applied Science
Leeds City College
Leeds, LDS 2021.09 - 2023.05
GCSEs -
Rodillian Academy
Wakefield, WKF 2016.09 - 2021.05
Skills
- Inventory management
- Organisation
- Time Management
- Communication skills
Certification
NVQ Level 2 Diploma in Pharmacy Support
Languages
British
Timeline
Pharmacy assistant
Practice Plus Group (HMP Leeds)
2025.12 - Current
Pharmacy Advisor
Boots
2024.02 - 2025.11
Housekeeper
Oulton Hall
2022.09 - 2023.08
Cashier
Capri At the Vine
2022.04 - 2022.09
NVQ Level 3 - National Extended Diploma In Applied Science
Leeds City College
2021.09 - 2023.05
GCSEs -
Rodillian Academy
2016.09 - 2021.05