Olivia Rinaldi

Successful freelance rhinestone designer, working from home, buying clothing and creating custom made designs using rhinestones, and selling via Depop and Vinted. My company has a large online following. Daily work involves managing stock and materials, accounts and online presence. Delivering high-quality designs under tight deadlines, ensuring buyer satisfaction, resulting in five star reviews, which has lead to a 50% increase in sales this year . A great deal of pride is taken in the work and how it is presented, market research is undertaken to identify design trends.

Increasing visibility by developing engaging online content on all social media platforms. Replying to comments appropriately and ensuring the sites are visually attractive, with musical content.

• Delivered exceptional customer service consistently, fostering customer loyalty.
• Monitored inventory levels to prevent stock-outs and overstocks.
• Managed customer complaints effectively to enhance relations.
• Upheld company policies to maintain operational standards.
• Provided product selection advice, resulting in increased sales.
• Optimised checkout efficiency by mastering POS system operations.
• Accurately handled cash transactions, ensuring financial integrity of the till.
• Communicated promotions clearly to customers, enhancing their shopping experience.

• Assisted in the rehabilitation of injured athletes, enabling faster return to training schedule.
• Increased overall team discipline by enforcing strict practice routines.
• Created a nurturing environment at the gymnasium which fostered self-confidence and resilience amongst all trainees.
• Ensured safe equipment usage, minimising risk of accidents during practice sessions.
• Motivated athletes towards achieving personal bests through positive reinforcement techniques.
• Fostered team spirit with group activities and bonding sessions.
• Improved gymnast flexibility by implementing new stretching exercises.
• Trained students on safety protocols, reducing injury incidents.
• Coached junior athletes on balance beam routines, enhancing their performance at junior level competitions.
• Set up and safe proofed gym area before sessions.
• Taught gymnastics skills to children of varied ages, abilities and experience levels.