Olivia Reid
Leeds,West Yorkshire
Summary
Offering strong foundation in creative design and customer service, combined with keen eye for detail and flair for visual aesthetics. Knowledgeable about retail environments and customer engagement, with strong organisational and communication skills. Ready to use and develop creativity, strategic thinking, and teamwork in the Events Officer role.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work history
Visual merchandiser
John Lewis & Partners
Leeds, West Yorkshire
2021.10 - Current
- Collaborated with EMCs to lead local events including Santa Experiences
- Coordinated community initiatives, including designing wall art for children's hospital ward
- Dressing and working Student Fresher Events, to compliment the Off To Uni campaign.
- Designed engaging displays to effectively highlight products and captivate customers
- Worked effectively in a team to execute campaigns across branch operations
- Facilitated collaboration across teams to deliver projects efficiently within tight deadlines
- Implemented new approaches to adapt to business changes and improve operational flexibility in the branch
- Leading on projects to implement changes within the branch.
Small business owner
Liv Reid
2020.12 - Current
- Established thriving small business during Covid period
- Designed prints for homeware and accessories
- Promoted products at various craft and design fairs
Supermarket assistant
Waitrose & Partners
Eastbourne, East Sussex
2020.09 - 2021.07
- Working directly with customers to ensure a positive store experience.
- Advising customers on products
- Resolving customer complaints
- Ensuring stock is compliant and following health and safety regulations.
Sales assistant
John Lewis & Partners
Poole, Dorset
2017.09 - 2020.08
- Delivered exceptional after-sales service, encouraging repeat business.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
- Utilised excellent communication skills to provide detailed product information.
- Inspected products for damages and expiry dates before processing refunds.
Education
Bachelor of Arts - Textile Design
Arts University Bournemouth
Bournemouth, England 2017.09 - 2020.05
Foundation Degree in Arts - Textile Design
Sussex Downs College
Eastbourne 2016.09 - 2017.06
Skills
- Relationship-building
- Visual styling
- Project coordination
- Time efficiency
- Effective communication
- Resourcefulness
Affiliations
- Theatre
- Travelling
- Music
- Painting
Timeline
Visual merchandiser
John Lewis & Partners
2021.10 - Current
Small business owner
Liv Reid
2020.12 - Current
Supermarket assistant
Waitrose & Partners
2020.09 - 2021.07
Sales assistant
John Lewis & Partners
2017.09 - 2020.08
Bachelor of Arts - Textile Design
Arts University Bournemouth
2017.09 - 2020.05
Foundation Degree in Arts - Textile Design
Sussex Downs College
2016.09 - 2017.06