Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
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Olivia Reid

Leeds,West Yorkshire

Summary

Offering strong foundation in creative design and customer service, combined with keen eye for detail and flair for visual aesthetics. Knowledgeable about retail environments and customer engagement, with strong organisational and communication skills. Ready to use and develop creativity, strategic thinking, and teamwork in the Events Officer role.

Overview

7
7
years of professional experience
3
3
years of post-secondary education

Work history

Visual merchandiser

John Lewis & Partners
Leeds, West Yorkshire
10.2021 - Current
  • Collaborated with EMCs to lead local events including Santa Experiences
  • Coordinated community initiatives, including designing wall art for children's hospital ward
  • Dressing and working Student Fresher Events, to compliment the Off To Uni campaign.
  • Designed engaging displays to effectively highlight products and captivate customers
  • Worked effectively in a team to execute campaigns across branch operations
  • Facilitated collaboration across teams to deliver projects efficiently within tight deadlines
  • Implemented new approaches to adapt to business changes and improve operational flexibility in the branch
  • Leading on projects to implement changes within the branch.

Small business owner

Liv Reid
12.2020 - Current
  • Established thriving small business during Covid period
  • Designed prints for homeware and accessories
  • Promoted products at various craft and design fairs

Supermarket assistant

Waitrose & Partners
Eastbourne, East Sussex
09.2020 - 07.2021
  • Working directly with customers to ensure a positive store experience.
  • Advising customers on products
  • Resolving customer complaints
  • Ensuring stock is compliant and following health and safety regulations.


Sales assistant

John Lewis & Partners
Poole, Dorset
09.2017 - 08.2020
  • Delivered exceptional after-sales service, encouraging repeat business.
  • Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
  • Utilised excellent communication skills to provide detailed product information.
  • Inspected products for damages and expiry dates before processing refunds.

Education

Bachelor of Arts - Textile Design

Arts University Bournemouth
Bournemouth, England
09.2017 - 05.2020

Foundation Degree in Arts - Textile Design

Sussex Downs College
Eastbourne
09.2016 - 06.2017

Skills

  • Relationship-building
  • Visual styling
  • Project coordination
  • Time efficiency
  • Effective communication
  • Resourcefulness

Affiliations

  • Theatre
  • Travelling
  • Music
  • Painting

Timeline

Visual merchandiser

John Lewis & Partners
10.2021 - Current

Small business owner

Liv Reid
12.2020 - Current

Supermarket assistant

Waitrose & Partners
09.2020 - 07.2021

Sales assistant

John Lewis & Partners
09.2017 - 08.2020

Bachelor of Arts - Textile Design

Arts University Bournemouth
09.2017 - 05.2020

Foundation Degree in Arts - Textile Design

Sussex Downs College
09.2016 - 06.2017

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Olivia Reid