Olivia Oldfield
Wakefield,United Kingdom
Summary
A reliable and resourceful person with good problem-solving abilities and excellent communication skills. Known for being calm under pressure and friendly in the workplace, consistently delivering exceptional customer service. Committed to leveraging these strengths to contribute effectively in a dynamic work environment.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
5
5
years of post-secondary education
Work history
Junior Team Member
whetherby whaler
Wakefield, Wakefield
11.2023 - 02.2024
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Improved efficiency and productivity by acquiring new skills.
- Displayed energy and enthusiasm in fast-paced environment.
- Completed customer orders with speed and accuracy.
- Applied positive customer service approach to increase satisfaction levels.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
Education
A-Levels - childcare
Wakefield College
Wakefield 09.2024 - 06.2025
GCSEs - Childcare, Media
Outwood Grange Academy
Wakefield 09.2018 - 07.2022
Skills
- Calm under pressure
- Problem-solving
- Communication skills
- Resourcefulness
- good with customer service
- friendly in the workplace
- reliable
Languages
English
Native
Spanish
Beginner
Affiliations
i enjoy art and music , i tend to find both them quite relaxing. i enjoy walks as i like to connect myself with nature.
Timeline
A-Levels - childcare
Wakefield College
09.2024 - 06.2025
Junior Team Member
whetherby whaler
11.2023 - 02.2024
GCSEs - Childcare, Media
Outwood Grange Academy
09.2018 - 07.2022
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