Olivia Nightingale

In my current job role we favour a fun and memorable environment for all guests no matter the day or occasion, as well as the upkeep and the day to day operations. I feel like I have grown my personal skills as well as overcome professional flaws whilst being here. I have listed a few examples on daily tasks I complete.

• Assisted in team planning offering innovative ideas based on popular preferences.
• Demonstrated knowledge of drink recipes for improved customer experience.
• Helping other members of the team with spec knowledge and motivation throughout shifts.
• Created an inviting atmosphere through friendly interaction with customers.
• Recommended drinks to customers, increasing overall sales and recommending popular drinks.
• Adapted quickly to different situations maintaining efficiency even under pressure.
• Collaborated with team members to provide seamless service during busy periods.
• Promoted bar and restaurant through community services and volunteer work, by hosting special events, and by establishing partnerships with area businesses to drive customer traffic.

• Company Overview: pet products
• Conducted store visits in various locations such as Leeds and Northampton to assess Hojay product stock levels.
• Analyzed sales data to track product popularity trends.
• Generated orders to restock inventory based on the needs of the shop.
• Pet products

• Company Overview: car sales
• Analyzed data to identify and address issues to come up with a solutions.
• Improved customer satisfaction through a positive service approach.
• Met service delivery targets at customer locations.
• Proficient in multitasking, communication, teamwork, and customer-focused solutions.
• Car sales

• Communicate effectively with a range of different customers.
• Execute a perfect pour scheme for drinks.
• Maintain cleanliness, sanitization, and stock replenishment while performing bar opening/closing tasks.
• Complete online training promptly and meet submission deadlines.
• Proficient in communication, teamwork, leadership, time management, and problem solving.
• Skilled in cash handling and situation control.

• Managed kitchen maintenance to ensure compliance with food safety procedures.
• Supervised food storage and preparation to meet recipe and portioning standards.
• Collaborated with front of house team to ensure prompt and quality food deliveries.
• Practiced safe food handling and storage methods to prevent illness and cross-contamination.
• Consistently exceeded expectations and positively contributed to team and workplace.
• Addressed dietary concerns and food allergies to meet customer preferences.
• Timely preparation of dishes to maintain high food quality across stations.