Olivia McLean
St Albans,Herefordshire
Summary
A highly organised professional with advanced critical thinking skills and extensive knowledge of KYC procedures and AML regulations. Holds a degree in Psychology, offering developed analytical and behavioural insight skills that enhance the identification of suspicious patterns and financial risk factors. Able to meet strict deadlines while ensuring high levels of accuracy and detail.
Overview
8
8
years of professional experience
10
10
years of post-secondary education
Work history
KYC Advanced Due Diligence Associate
Proximal Consulting
Marlborough, Wiltshire
2023.11 - 2026.04
- Conducting thorough Know Your Customer (KYC) and Enhanced Due Diligence (EDD) research to produce high quality reports on individuals and companies on a global basis to ensure clients can meet all relevant AML/KYC regulations.
- Analysing client data, documentation and internal screening processes to assess potential risk profiles for subject individuals/companies.
- Maintaining strict confidentiality procedures that protect interests of clientele.
- Requirement to meet weekly deadlines and hit personal development targets.
- High level of collaboration with colleagues to increase company efficiency.
Barista
Costa Coffee
Reading, Berkshire
2022.01 - 2023.07
- Providing high levels of customer service
- Working closely with colleagues to ensure efficient service
Customer Experience Assistant
Sainsbury's Stratton
Stratton
2020.12 - 2020.12
- Ability to learn quickly during the busy Christmas period
- Engaging with customers at checkouts with enthusiasm
Waitress & Barista
St Peter's Coffee Shop
Marlborough
2018.01 - 2020.01
- Taking orders, providing recommendations, and ensuring customers were happy
Education
BSc (Hons) - Psychology
University of Reading
2020.01 - 2023.01
A Levels -
St John's Marlborough
2013.01 - 2020.01
GCSEs -
St John's Marlborough
Skills
- KYC procedures familiarity
- AML regulations knowledge
- Advanced critical thinking skills
- Accomplished communication skills, both written and verbal
- A wealth of experience with handling clients, customers and other parties that require a specific duty of care
- High levels of organization
- The ability to work quickly and efficiently with a high level of attention to detail
- Experience working with data including advanced knowledge of Microsoft Office, including Excel, Word, and PowerPoint and able to use online collaborative tools such as Teams and Zoom
- Able to work both independently and in collaboration
Volunteering Roles (While in full-time education)
- MeeToo Education, Super-Peer Placement
- St Mary's Primary School – Teaching Assistant
- Oare Primary School – Teaching Assistant
- Crowdys Hill Special Educational Needs School – Teaching Assistant
Professional Workshop
- ICA workshop in Anti-Money Laundering
References
References available upon request.
Timeline
KYC Advanced Due Diligence Associate
Proximal Consulting
2023.11 - 2026.04
Barista
Costa Coffee
2022.01 - 2023.07
Customer Experience Assistant
Sainsbury's Stratton
2020.12 - 2020.12
BSc (Hons) - Psychology
University of Reading
2020.01 - 2023.01
Waitress & Barista
St Peter's Coffee Shop
2018.01 - 2020.01
A Levels -
St John's Marlborough
2013.01 - 2020.01
GCSEs -
St John's Marlborough