Olivia Mason
Widnes,Cheshire, north west
Summary
Reliable and organised professional with experience working as a Support Worker, providing high levels of care, communication, and administrative support in fast-paced environments. Skilled in managing records, coordinating schedules, handling confidential information, and communicating effectively with individuals, families, and colleagues. Strong attention to detail, problem-solving abilities, and a professional approach to customer service.
Overview
3
3
years of professional experience
Work History
Support Care Worker
Glenelg Support
ST helens
09.2025 - Current
- Maintained confidential records of residents' care, adhering to GDPR and safeguarding policies.
- Assisted with household tasks, including laundry and room tidying, to maintain a pleasant living environment.
- Provided companionship through emotional and mental support, assisting with day-to-day living.
- Supported clients with bathing, washing and toileting.
- Monitored residents' health conditions, promptly reporting any changes or concerns to senior healthcare staff.
- Promoted individuals' independence by providing motivation throughout daily tasks.
- Conducted regular health and safety checks, identifying potential hazards and implementing preventative measures.
- Administered medication as required in care plans and instructed by doctors.
- Worked with team members to align efforts and enhance productivity.
- Working alongside other professionals for the best interest of the supported individuals
Supply Teaching Assistant
Tradewind recruitment
05.2025 - 09.2025
- Supervised children during activities and play, helping maintain safety and proactively address behavioural problems.
- Organised classroom spaces and materials to help teacher prepare for lessons.
- Offered students one-on-one assistance with class assignments and activities.
- Provided 1:1 and group support for class activities and outdoor recreation.
Retail Worker
Tesco Extra
11.2023 - 04.2025
- Assisted customers in selecting products, offering detailed advice to meet their needs.
- Rotated stock on shelves, reducing stock waste and minimising store losses.
- Handled customer enquiries, providing prompt responses to questions about products and services.
- Processed sales transactions accurately, handling cash and card payments efficiently.
Education
A-Levels - Criminology, Sociology, Health and social care
Cronton sixth form college
Widnes01-2025
GCSEs - English- 7, Maths- 5, Business- 6, History- 7, Information technologies- D2, Combined science- 55
Wade deacon High school
Widnes01-2023
Skills
- Learning disabilities support
- First aid certification
- Safeguarding policy knowledge
- Calm under pressure
- Mental health support techniques
- Record-keeping
- Care planning
- Building relationships
- Report-writing
- Confidentiality adherence
- Work well within a team
- Good communication skills
- Risk asssessment awareness
- confientiality and data protection awareness
Timeline
Support Care Worker
Glenelg Support
09.2025 - Current
Supply Teaching Assistant
Tradewind recruitment
05.2025 - 09.2025
Retail Worker
Tesco Extra
11.2023 - 04.2025
A-Levels - Criminology, Sociology, Health and social care
Cronton sixth form college
GCSEs - English- 7, Maths- 5, Business- 6, History- 7, Information technologies- D2, Combined science- 55
Wade deacon High school