Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

Olivia Mallows

Summary


I strive to being a highly self motivated person, with a confident personality with a desire to succeed and constantly perform to the best of my ability, I thrive on a challenge. Through education and working I have managed to obtain valuable skills and experiences such as leadership, time management, multi-tasking and working within a team.


Personal Achievements:

School Sports and College Captain:

The roles of sports and college captain were my first chance to develop my leadership skills whilst working in a team with my teachers and fellow committee members. Through this role I had to commit and motivate members to activities through guidance, encouragement and motivational techniques. I delivered speeches to the school, as well as parents and demonstrated the key values of our school. This helped my public speaking and ability to engage and work with different age groups.


Social Secretary, University of Surrey Hockey

I have taken on the role of the hockey society's social secretary this year with Team Surrey. From this role I have gained invaluable experience in; time keeping, organisational skills, creative planning and multi-tasking. As Social Secretary, I have had to act in a professional manner to all members and suppliers to maintain the good reputation of our club is upheld.





Overview

4
4
years of professional experience

Work history

Yard Groom and Rider

RAC Saddle Club Bovington
05.2024 - Current
  • Taught lessons from beginners to experienced high level riders, currently working towards my BHS Stage 4 teaching exam
  • Dealt with owners and vets when horses were unwell or injured adapting to stressful and emotional situations calmly and compassionately .
  • Maintained a strict routine communicating with yard manager constantly working to ensure ultimate care and safety for the horses developing qualities dedication and structure.
  • Have Obtained my B test qualification in horse care and riding.

Wedding Waitress

Studland Bay House
Studland, Dorset
05.2024 - Current


  • Created Professional yet friendly atmosphere with guests to ensure memorable experience.
  • Ensured each guest was individualised and their special requests were met.
  • Was responsible for welcome drinks and meet and greet.

Sales assistant

John Lewis & Partners
Poundbury , Dorset
09.2020 - 01.2023
  • Improved customer service by efficiently handling queries and complaints.
  • Selected as Staff representative at internal meetings.
  • Built strong relationships with regular customers for repeat business and to enhance customer experience.
  • Represented the store in Media Articles
  • Worked collaboratively and compassionately with a range of different colleagues all with different backgrounds and experience levels. I also helped in training new staff members.


Education

BSc (Hons) - Sport and Exercise Science

The University of Surrey
Guildford, Surrey
09/2023 -

A-Levels - Physical Education (A), Business(B), Biology (C)

Thomas Hardye School
09/2020 - 07/2022

GCSEs -

Thomas Hardye School
09/2017 - 08/2020

Skills

Time management, Innovation, Customer service, Team work, Motivation

Affiliations

  • Hockey, Horse riding, tennis, swimming and, travelling

Timeline

Yard Groom and Rider

RAC Saddle Club Bovington
05.2024 - Current

Wedding Waitress

Studland Bay House
05.2024 - Current

Sales assistant

John Lewis & Partners
09.2020 - 01.2023

BSc (Hons) - Sport and Exercise Science

The University of Surrey
09/2023 -

A-Levels - Physical Education (A), Business(B), Biology (C)

Thomas Hardye School
09/2020 - 07/2022

GCSEs -

Thomas Hardye School
09/2017 - 08/2020
Olivia Mallows