Olivia Love
Abbots Bromley,Staffordshire
Summary
As a fourth year MFL student at Durham University, I have developed a high level of written and oral fluency in both Spanish and Italian. With strong communication and collaboration skills demonstrated during my time in Salamanca where I had to work to deadlines and lead presentations. Currently seeking a position where I can leverage my language skills, cultural exposure and excellent communication ability. I wish to pursue roles which will challenge me, encourage me to think creatively and analytically and allow me to interact with diverse global partners. I am confident that my skills, coupled with a strong work ethic and intrinsic motivation to excel and succeed will allow me to be an asset in the role of….
Overview
3
3
years of professional experience
Work history
Internship
Odgers Berndtson
Birmingham
2024.08 - 2024.09
Tasked with being part of a team to research the following projects:
- Understand the effect and impact of AI in the recruitment market place and analyse of the ethics of AI.
- Hybrid working practices and the effect on productivity.
Skilled Barista
Costa Coffee
Uttoxeter, England
2023.07 - 2024.08
- Working in a busy Costa outlet is a demanding, customer facing role. During this period, I have had the opportunity to develop my interpersonal skills, engender resilience and resourcefulness and learned to pivot and prioritise tasks. Working as part of a team is essential to ensure the smooth running of the operation and in recognition of my contribution to this, my manager commended me and I was selected to onboard and initiate new staff members
- I recommended products which had the effect of enhancing customer rapport and upselling products such as insulated coffee mugs and cups.
Food and Beverage Assistant
Hoar Cross Hall, Baron's Eden
Stafford, England
2021.05 - 2023.06
- Hoar Cross Hall is a luxury spa which demands high levels of customer service and satisfaction. As a dedicated member of the Food and Beverage team, my role was to provide exceptional customer service to a range of guests including weddings, short stays, 'Make a Wish' Disney stays and corporate functions. I demonstrated excellent customer service, worked as an integral member of a team and and promptly attended to diner's needs.
Education
A-Levels -
Denstone College
Denstone, StaffordshireBachelor of Arts - Modern Foreign Languages and Cultural Studies
Durham University
Durham 2021.10 -
Italian Language and Cultural Studies
Università per stranieri - Siena, Italy
Italy 2023.09 - 2024.01
Language School placement - Spanish Language and Cultural Studies
University of Salamanca
Spain 2024.03 - 2024.07
Skills
- Multilingual proficiency - Strong written and verbal communication in English, Spanish & Italian
- Critical thinking, innovative, reflective and problem-solving abilities
- Research, assimilation and presentation
- Adaptability, task orientated, motivated
- Collaboration and skilled teamwork
- Proficient use of Microsoft Office - Word, Excel, Power-point and Outlook
Affiliations
- Regularly attend the theatre
- Foreign films, politics and literature
- Gym, fell walking, skiing
- Politics
Accomplishments
LAMDA - Grade 4 Merit
Singing ABRSM Grade 5
Head Chorister Chapel Choir
Languages
Spanish
Advanced (C1)
Italian
Advanced (C1)
French
Upper intermediate (B2)
Timeline
Internship
Odgers Berndtson
2024.08 - 2024.09
Language School placement - Spanish Language and Cultural Studies
University of Salamanca
2024.03 - 2024.07
Italian Language and Cultural Studies
Università per stranieri - Siena, Italy
2023.09 - 2024.01
Skilled Barista
Costa Coffee
2023.07 - 2024.08
Bachelor of Arts - Modern Foreign Languages and Cultural Studies
Durham University
2021.10 -
Food and Beverage Assistant
Hoar Cross Hall, Baron's Eden
2021.05 - 2023.06
A-Levels -
Denstone College