Olivia Lindsay
London
Summary
Results-driven and highly adaptable graduate with strong customer-service experience and a background in luxury retail. Demonstrated ability to deliver exceptional client experiences while maintaining operational excellence in high-value settings, including Boodles Bond Street. Combines strong commercial awareness with leadership experience as President of theUniversity of Sussex Lacrosse Club, where I managed budgets, coordinated teams, and drove member engagement. My English Language and Linguistics degree has equipped me with analytical rigour and attention to detail, while hands-on retail experience has developed my ability to thrive in fast-paced, target-driven environments.
Overview
5
5
years of professional experience
Work History
Sales Assistant
Temptation Gifts
Beaconsfield
2025.11 - 2026.01
- Provided consistent and attentive customer service, guiding product selection and resolving queries efficiently
- Kept excellent store standards through effective merchandising, stock replenishment, and organisation
- Demonstrated flexibility and reliability through varied shift patterns, supporting business operational needs
Sales Assistant
Boodles
Bond St
2021.07 - 2021.11
- Delivered exceptional customer service to high-net-worth clientele in aflagship luxury jewellery environment, consistently exceeding customer expectations through personalised consultation and product expertise.
- Maintained pristine presentation standards across the showroom, back office, and stockroom, ensuring brand image aligned with luxury positioning.
- Handled personal deliveries to high-profile clients, demonstrating reliability and discretion.
- Managed inventory processes in high-value, fast-paced trail setting, developing strong organisational and stock control capabilities.
- Proactively enhanced product knowledge by independently gemology study, enabling more informed and confident customer consultations.
Sales Assistant
Platinum Jewellery
Mayfair
2021.06 - 2021.07
- Presented consistent, high-quality customer service, guiding product selection and resolving queries efficiently.
- Utilising strong interpersonal skills to create a professional and welcoming environment.
- Learned the importance of product value and built confidence in handling luxury items.
Education
BA - English Language and Linguistics
University of Sussex
Brighton2025
A-Levels - Business, English Language, Film Studies
Bradfield College
Reading2020
Skills
- Microsoft Excel
- Word
- PowerPoint
- Data interpretation
- Client-facing experience
- Time management
- Event coordination
- Leadership
Core competencies
- Client relations: High-net-worth client engagement | Luxury product consultation | Relationship building
- Commercial: Stock management | Visual merchandising | Sales support | Inventory control
- Leadership: Team management | Budget oversight | Event coordination | Stakeholder communication
- Technical: Microsoft Excel, Word, PowerPoint | Data analysis
- Personal: Adaptability | Time management | Decision-making under pressure
Leadership experience
President 2023-2025
University of Sussex Lacrosse Club
- Led club of 60+ members, overseeing strategic direction, budget management, and committee coordination
- Managed annual budget allocation, vendor negotiations, and financial reporting
- Organised fixtures, socials, and training sessions, enhancing member engagement and retention
- Developed strong leadership, communication, and problem-solving skills through committee management and conflict resolution
- Fostered collaborative team culture while driving operational improvements
Accomplishments
- President of University of Sussex Lacrosse Club, 2023-2025
- Represented the University of Sussex in first-team lacrosse, 2022-2025
- Represented Bradfield College in first-team lacrosse, 2017-2020
- Awarded Most Improved Academic Performance (Bradfield College)
- Achieved LAMDA Grade 6 in Acting
Languages
English
Proficient
C2
Timeline
Sales Assistant
Temptation Gifts
2025.11 - 2026.01
Sales Assistant
Boodles
2021.07 - 2021.11
Sales Assistant
Platinum Jewellery
2021.06 - 2021.07
BA - English Language and Linguistics
University of Sussex
A-Levels - Business, English Language, Film Studies
Bradfield College