Olivia Knight-Hochmuth
Summary
Forward-thinking Delivery Manager equipped to handle large-scale delivery planning and execution. Proficient in driving sales and increasing customer engagement with hands-on approach at each stage. Trains, mentors and motivates staff for maximum performance.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work history
Performance and Delivery Manager
Health Education England
09.2021 - 05.2023
- Drove process improvements and change and optimised efficiencies.
- Identified factors slowing or stopping programme delivery and proactively work to mitigate impact.
- Understood and tracked business case benefits of delivering change.
- Coordinated multiple project teams to support efficient and productive working.
- Tracked KPIs, produced reports and provided updates to the Director of Performance as well as senior internal stakeholders.
- Created project timelines and implementation plans to complement broader change projects.
- Produced strategies and operational documents to support the implementation of new performance frameworks across the East.
Health and Justice Commmissioning Officer
NHS England
04.2020 - 09.2021
- Developing Health and Justice processes for performance oversight against KPIs, deliverables and contracts, monitoring such performance and delivery and addressing underperformance.
- Monitoring data performance across commissioned services against Health and Justice delivery mandates.
- The development of new reporting systems and producing high-level reports for senior managers and stake-holders.
- Oversight of contract monitoring boards and performance management meetings.
Screening and Immunisation Commissioning Officer
Public Health England
04.2017 - 05.2020
- Supporting the Screening and Immunisation Team in the delivery of screening and immunisation programmes across Essex.
- Leading on cancer screening programmes across Essex. Including the management and monitoring of screening providers to meet national standards, KPI targets and contractual deliverables.
- Data analysis of screening and immunisation programmes to identify potential service improvements.
- Producing quarterly oversight performance reports shared with Directors of Public Health.
- Oversight of inequalities in screening programmes to improve uptake and access of people experiencing inequalities. Including the development of a Learning Disability Strategy to combat barriers to screening for people with learning disabilities.
- Project managing various long term and short term projects to increase uptake of screening and immunisation programmes.
Education
Bachelor of Science - Psychology and Criminology
University of Northumbria at Newcastle
Newcastle upon Tyne 09.2011 - 04.2014
Skills
- Performance management
- Project management
- Contract management
- Procurement management
- Muliti-disciplinary strategic planning
Languages
English
Fluent
Timeline
Performance and Delivery Manager
Health Education England
09.2021 - 05.2023
Health and Justice Commmissioning Officer
NHS England
04.2020 - 09.2021
Screening and Immunisation Commissioning Officer
Public Health England
04.2017 - 05.2020
Bachelor of Science - Psychology and Criminology
University of Northumbria at Newcastle
09.2011 - 04.2014
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<ul><li>Roles and Responsibilities</li><li>Hiring and team building</li><li>Managing team’s career progression and performance reviews</li><li>Managing Performance improvement plan and firing</li><li>Mentoring</li><li>Product roadmap planning and execution</li><li>Accountability of the entire delivery execution including the risk mitigation planning.</li><li>Stakeholder management</li><li>Adhering to Apple Privacy and Security Guidelines for platform</li><li>Design and implementation of new architectures and solutions to manage all online services for AdXchange in Apple Ads.</li><li>Design and implementation of new architectures and solutions deliver Budget experimentation in Apple Ads</li><li>Design and implementation of new architectures and solutions to manage data for Ad Platform.</li><li>Creating and maintaining all the data and analytics and revenue pipelines for Ad Platforms</li><li>Driving the solution for data ingestions and data processing across Ad platform</li><li>Defining the Strategy for data governance and data access</li><li>Collaboration with business to deliver relevant data and insight for our strategy and decisions.</li><li>Managing storage, processing, copy/synchronization etc. appropriate to scale</li><li>Enabling machine learning and algorithm groups by proving them right frameworks and data</li><li>Advancing team’s design methodology and quality programming practices and evangelize those techniques across Ad platform.</li><li>Deliveries</li><li>Setup 8+ member team to design and deliver Budget Allocation and Budget experimentation.</li><li>Leading Ad Delivery services team, responsible for delivering various capabilities like query understanding, targeting, fraud etc.</li><li>Delivered and Lead Design for observability for budget, and data platform in Ad platform.</li><li>Setup 11+ members high performing team to handle various business needs such as analytics and micro services for Display Advertising as well as Data Platform</li><li>Instrumental in driving Data Platform throughout the SDLC from inception, design, development, testing and deployment.</li><li>Instilled a strong team culture of high-quality delivery by constructive feedback, cross collaboration, focus and motivation.</li><li>Delivered Realtime and Batch Platform with various integrations</li><li>Delivered new DIP design for Data Platform</li><li>Delivered design of all the components of Data processing platform</li><li>Transitioned Display data work to India seamlessly and delivered many critical business impacting features and organizational security initiatives.</li><li>Closely worked with various stakeholders to understand the requirements which resulted into efficient remote work culture.</li><li>Seamless Display execution and set up best practices for 24X7 production on-call.</li><li>Tools and Technologies</li><li>AWS, S3, Kafka, Spark, Hadoop, EMR, Hive, Scoop, Flume, Cassandra, Airflow, Oozie, Gobblin, Schema Store, Icloud, Grafana, Kubernetes, Vertica, Alation, snowflake, druid, Iceberg, Java, Scala, IntelliJ, Oracle, MySql, Git, RIO, Spinnaker, Elastic cache, Grpc, Agile.</li></ul> at Apple - Adplatform<ul><li>Roles and Responsibilities</li><li>Hiring and team building</li><li>Managing team’s career progression and performance reviews</li><li>Managing Performance improvement plan and firing</li><li>Mentoring</li><li>Product roadmap planning and execution</li><li>Accountability of the entire delivery execution including the risk mitigation planning.</li><li>Stakeholder management</li><li>Adhering to Apple Privacy and Security Guidelines for platform</li><li>Design and implementation of new architectures and solutions to manage all online services for AdXchange in Apple Ads.</li><li>Design and implementation of new architectures and solutions deliver Budget experimentation in Apple Ads</li><li>Design and implementation of new architectures and solutions to manage data for Ad Platform.</li><li>Creating and maintaining all the data and analytics and revenue pipelines for Ad Platforms</li><li>Driving the solution for data ingestions and data processing across Ad platform</li><li>Defining the Strategy for data governance and data access</li><li>Collaboration with business to deliver relevant data and insight for our strategy and decisions.</li><li>Managing storage, processing, copy/synchronization etc. appropriate to scale</li><li>Enabling machine learning and algorithm groups by proving them right frameworks and data</li><li>Advancing team’s design methodology and quality programming practices and evangelize those techniques across Ad platform.</li><li>Deliveries</li><li>Setup 8+ member team to design and deliver Budget Allocation and Budget experimentation.</li><li>Leading Ad Delivery services team, responsible for delivering various capabilities like query understanding, targeting, fraud etc.</li><li>Delivered and Lead Design for observability for budget, and data platform in Ad platform.</li><li>Setup 11+ members high performing team to handle various business needs such as analytics and micro services for Display Advertising as well as Data Platform</li><li>Instrumental in driving Data Platform throughout the SDLC from inception, design, development, testing and deployment.</li><li>Instilled a strong team culture of high-quality delivery by constructive feedback, cross collaboration, focus and motivation.</li><li>Delivered Realtime and Batch Platform with various integrations</li><li>Delivered new DIP design for Data Platform</li><li>Delivered design of all the components of Data processing platform</li><li>Transitioned Display data work to India seamlessly and delivered many critical business impacting features and organizational security initiatives.</li><li>Closely worked with various stakeholders to understand the requirements which resulted into efficient remote work culture.</li><li>Seamless Display execution and set up best practices for 24X7 production on-call.</li><li>Tools and Technologies</li><li>AWS, S3, Kafka, Spark, Hadoop, EMR, Hive, Scoop, Flume, Cassandra, Airflow, Oozie, Gobblin, Schema Store, Icloud, Grafana, Kubernetes, Vertica, Alation, snowflake, druid, Iceberg, Java, Scala, IntelliJ, Oracle, MySql, Git, RIO, Spinnaker, Elastic cache, Grpc, Agile.</li></ul> at Apple - Adplatform
Ajit IAjit I
Sales Manager - Performance Delivery(SEA) at InMobiSales Manager - Performance Delivery(SEA) at InMobi