Olivia Knight-Hochmuth
Summary
Forward-thinking Delivery Manager equipped to handle large-scale delivery planning and execution. Proficient in driving sales and increasing customer engagement with hands-on approach at each stage. Trains, mentors and motivates staff for maximum performance.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work history
Performance and Delivery Manager
Health Education England
2021.09 - 2023.05
- Drove process improvements and change and optimised efficiencies.
- Identified factors slowing or stopping programme delivery and proactively work to mitigate impact.
- Understood and tracked business case benefits of delivering change.
- Coordinated multiple project teams to support efficient and productive working.
- Tracked KPIs, produced reports and provided updates to the Director of Performance as well as senior internal stakeholders.
- Created project timelines and implementation plans to complement broader change projects.
- Produced strategies and operational documents to support the implementation of new performance frameworks across the East.
Health and Justice Commmissioning Officer
NHS England
2020.04 - 2021.09
- Developing Health and Justice processes for performance oversight against KPIs, deliverables and contracts, monitoring such performance and delivery and addressing underperformance.
- Monitoring data performance across commissioned services against Health and Justice delivery mandates.
- The development of new reporting systems and producing high-level reports for senior managers and stake-holders.
- Oversight of contract monitoring boards and performance management meetings.
Screening and Immunisation Commissioning Officer
Public Health England
2017.04 - 2020.05
- Supporting the Screening and Immunisation Team in the delivery of screening and immunisation programmes across Essex.
- Leading on cancer screening programmes across Essex. Including the management and monitoring of screening providers to meet national standards, KPI targets and contractual deliverables.
- Data analysis of screening and immunisation programmes to identify potential service improvements.
- Producing quarterly oversight performance reports shared with Directors of Public Health.
- Oversight of inequalities in screening programmes to improve uptake and access of people experiencing inequalities. Including the development of a Learning Disability Strategy to combat barriers to screening for people with learning disabilities.
- Project managing various long term and short term projects to increase uptake of screening and immunisation programmes.
Education
Bachelor of Science - Psychology and Criminology
University of Northumbria at Newcastle
Newcastle upon Tyne 2011.09 - 2014.04
Skills
- Performance management
- Project management
- Contract management
- Procurement management
- Muliti-disciplinary strategic planning
Languages
English
Fluent
Timeline
Performance and Delivery Manager
Health Education England
2021.09 - 2023.05
Health and Justice Commmissioning Officer
NHS England
2020.04 - 2021.09
Screening and Immunisation Commissioning Officer
Public Health England
2017.04 - 2020.05
Bachelor of Science - Psychology and Criminology
University of Northumbria at Newcastle
2011.09 - 2014.04