Summary
Overview
Work History
Education
Skills
Languages
Hobbies and interests
Timeline
Generic

Olivia Keating

Wakefield

Summary

I'm a career-focused young individual with the ability to jump in headfirst into new environments and adapt to different cultures within different organizations. My strengths are in problem solving and adapting my skillset to excel within different teams

Overview

2
2
years of professional experience

Work History

Retail Sales Associate

Matalan
Wakefield
09.2023 - Current
  • Assisted customers in selecting merchandise and answering product inquiries.
  • Collaborated with team members to ensure efficient store operations.
  • Educated customers on promotions and loyalty programs effectively.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Handled customer complaints in a professional manner.
  • Completed transactions in an efficient manner while providing excellent customer service.
  • Created price tags and merchandise signs for new items.
  • Used product knowledge to suggest items to match client needs.
  • Calculated pricing, applied discounts, and collected payments to process transactions.
  • Promoted special offers and discounts to encourage additional purchases.
  • Cross-sold products and services to increase average transaction value.
  • Developed and maintained relationships with regular customers, providing personalized service to encourage repeat business.

Education

High School Diploma -

Outwood Academy Hemsworth
Wakefield
08-2023

Skills

  • Problem solving
  • Relationship building
  • Trend awareness
  • Customer relationship management
  • Stockroom safety procedures
  • Merchandise display
  • Cross-selling techniques
  • Attention to detail
  • Time management
  • Effective communication
  • Promotional marketing
  • Merchandising strategies
  • Conflict resolution
  • Team collaboration
  • Point-of-sale operations
  • Trained in Microsoft office

Languages

English
First Language
French
Intermediate (B1)
B1

Hobbies and interests

  • I have a big interest in reading
  • I love traveling and exploring new cultures
  • I really enjoy visiting new restaurants and exploring new cuisines, which inspires me to cook and bake different dishes at home
  • I enjoy going shopping
  • I have a very big interest in all genres of music, and I love going to gigs

Timeline

Retail Sales Associate

Matalan
09.2023 - Current

High School Diploma -

Outwood Academy Hemsworth

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Olivia Keating