Olivia Joseph

- Managed daily office operations, ensuring efficient administration support across departments.

- Maintained accurate student records and confidential files in compliance with data protection policies

- Handled incoming calls, emails, and any front desk enquiries.

- Handled daily attendance and produced weekly reports on attendance and admissions.

- Processed Child Missing in Education cases in line with safeguarding procedures.

- Administered holiday penalty notices, ensuring compliance with local authority guidelines.

- Completed off registrations

- Prepared and distributed attendance letters such as early support meeting invites and final attendance notice letters.

- Accompanied colleague on home visits to help support attendance

improvement and student welfare

- Managed nursery admissions processes

- Updated internal systems to ensure accurate staff absence records

- Produced invite and outcome letters for staff absence meetings

As a trainee recruitment consultant on a cold desk, I was trained in sales and consistently met daily targets. I now have hands-on experience working with job-seeking candidates and focused on sales within the Industrial sector and Care sector. I built up my client base via cold calls and occasionally door knocking in which I was able to create good relationships with these clients.

- As a business administrator at Kenneth Jones Solicitors, I provided administrative support to the team and ensured the smooth running of daily operations. I handled phone calls, organized meetings and appointments, and maintained accurate records

- Provided efficient administrative support, including quotes for new conveyancing work and managing any correspondence.

- Organized meetings/appointments, ensuring schedules were well coordinated.

- Maintained accurate records and files, ensuring confidentiality and data security.