Olivia Hirst
English / Welsh / Scottish / Northern Irish / British,United Kingdom
Summary
I am a very reliable individual always having excellent attendance though out education and employment. I have an energetic personality with a strong work ethic. Eager to learn new skills and gain more experience.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work history
Host
Gusto Restaurants
Liverpool, England
2024.11 - Current
- Ensured guest satisfaction by providing excellent customer service.
- Streamlined restaurant operations with efficient seating arrangements.
- Managed conflict resolution to maintain a positive atmosphere.
- Trained new employees to ensure consistent quality of service.
- Handled table reservations for smoother dining experiences.
Busser
Pesto Restaurants
Wirral, England
2022.07 - 2023.07
- Actively monitored dining room status to anticipate guest needs proactively.
- Assisted servers in food delivery, contributing to prompt and efficient service.
- Ensured cleanliness of dining areas by swiftly clearing tables after guests' departure.
- Kept service stations stocked for seamless operation of the restaurant.
- Completed closing duties diligently such as restocking utensils or cleaning stations ensuring readiness for next business day.
Education
A-Levels - Law, Psychology and Sociology
Birkenhead Sixth form College
Birkenhead, Wirral 2023.09 - 2025.05
GCSEs -
Neston High School
Wirral 2018.09 - 2023.05
Skills
- Communication skills
- Problem-solving
- Time management
- Knowledge of Collins system
Timeline
Host
Gusto Restaurants
2024.11 - Current
A-Levels - Law, Psychology and Sociology
Birkenhead Sixth form College
2023.09 - 2025.05
Busser
Pesto Restaurants
2022.07 - 2023.07
GCSEs -
Neston High School
2018.09 - 2023.05