Olivia Heley
Nottingham,United Kingdom
Summary
Hard working employee with experience in communicating effectively with customers and resolving issues. Always reliable and not afraid of the more challenging tasks. Excellent ability to work in a team and well-organised. Always keen to make myself useful and work in a friendly environment where I can apply my skills.
Adaptable and a quick learner due to background in a range of work experience and volunteering.
Currently studying Product Design and Manufacture at the University of Nottingham and looking for a part time job to work alongside my studies.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Summer Camp Staff
Camp Merlins
Sheffield, South Yorkshire
07.2025 - 08.2025
- Worked among a team of staff to run a multi-activity summer camp for children of ages 5-11 during the school holidays.
- Supervised daily routines to ensure safety and enjoyment for all participants.
- Assisted in planning and scheduling a range of engaging and inclusive activities, varying each day.
- Often required to resolve disputes between children and communicate effectively with the parents afterwards.
- Implementing camp rules for everyone's safety, being aware of breaches and dealing with consequences to improve future safety concerns.
- Showed enthusiasm to encourage participation of all the children and create a positive friendly experience for them.
- Ensuring certain health and safety standards were kept by minimising risks, keeping basic first aid accessible and being aware of certain individual medical needs.
- Assisting in maintaining a level of cleanliness and hygiene on camp.
Lifeguard
Water Merlins
Sheffield, South Yorkshire
09.2022 - 09.2024
- Supervising pool sessions such as swimming lessons and lane swimming to ensure the safety of all swimmers.
- Enforced pool rules and regulations to maintain a safe environment.
- Administered basic first aid when and if needed, with the capabilities of dealing with more serious emergencies if had ever been required.
- Maintained cleanliness and organisation of poolside facilities and equipment.
- Attended training sessions to enhance lifesaving skills and stay updated.
- Maintained a high level of alertness and concentration over long periods of time
- On occasion, assisting in conducting swimming lessons in the water for more beginner stages of swimming.
Cleaner
Forest School Nursery Ltd
Sheffield, South Yorkshire
12.2021 - 04.2023
- Worked in a team of two to clear the nursery furniture in order to to create a usable space for separate hire companies using the building during the evening hours.
- Applied strategy to the packing process to fit a large amount of furniture into a small space
- Worked efficiently as a team to complete the packing process in a short amount of time, navigating large pieces of furniture safely.
- Operated cleaning equipment such as vacuums to ensure optimal hygiene standards.
- Performed other cleaning tasks daily such as washing up and waste disposal.
Education
A-Levels - Mathematics
High Storrs Sixth Form
Sheffield 09.2022 - 06.2024
A-Levels - Physics
High Storrs Sixth Form
Sheffield 09.2022 - 06.2024
A-Levels - Product Design and Engineering
High Storrs Sixth Form
Sheffield 09.2022 - 06.2024
Skills
- Communication skills
- Responsibility
- Vigilance
- Problem-solving
- Public Relations
- Reliability
- Organisation skills
Accomplishments
Achieved high grades in 9 GCSEs and 3 A-Levels.
Achieved maths awards in the UKMT maths challenge during secondary school.
Certification
Awarded Duke of Edinburgh Bronze award and currently working towards the Gold.
Duke of Edinburgh Diamond award which involved raising money for charity for the 60th anniversary.
NPLQ (lifeguard) qualification.
Held a drivers license for 2 years
Affiliations
- Music - listening to it and playing it myself
- Swimming
- Art and DIY
Timeline
Summer Camp Staff
Camp Merlins
07.2025 - 08.2025
Lifeguard
Water Merlins
09.2022 - 09.2024
A-Levels - Mathematics
High Storrs Sixth Form
09.2022 - 06.2024
A-Levels - Physics
High Storrs Sixth Form
09.2022 - 06.2024
A-Levels - Product Design and Engineering
High Storrs Sixth Form
09.2022 - 06.2024
Cleaner
Forest School Nursery Ltd
12.2021 - 04.2023
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