Olivia Harrod
Bushey Heath,Hertfordshire
Summary
Detail-oriented professional with expertise in customer service, reception desk operation, and maintaining reception area cleanliness. Proficient in multitasking, data entry, and filing paperwork while ensuring adherence to hygiene practices. Skilled in cash handling, stock control, and providing basic IT support, complemented by strong proficiency in Microsoft Office. Adept at greeting visitors with empathy and understanding to create a welcoming environment. Committed to delivering exceptional service and operational efficiency in all tasks undertaken.
Offering strong foundation in creativity and attention to detail, combined with exceptional interpersonal and communication skills. Knowledgeable about customer service, time management, and adaptability in fast-paced environments. Ready to use and develop artistic talents, customer engagement, and collaboration.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work history
Makeup artist & hair designer
Princess Katie
Bushey, Hertfordshire
2025.01 - Current
- Prioritised client satisfaction by delivering tailored services based on individual requirements.
- Maintained hygiene standards in work station, ensuring client safety and comfort.
- Created unique makeup looks for clients by understanding their style and preferences.
- Support staff members with administrative tasks, reducing workload stress.
Babysitter
Mrs Cohen
Bushey, Hertfordshire
2024.01 - Current
- Fostered an environment conducive to learning with the provision of educational games.
- Kept living spaces neat and clean to maintain a proper hygienic environment.
- Provided safe and engaging environment by organising creative activities for children.
- Ensured child safety during indoor and outdoor activities for peace of mind of parents.
Reception assistant
Kingfisher Health Club
Stockport, Manchester
2025.07 - 2025.08
- Provided exceptional customer service to members.
- Managed front desk duties, ensuring smooth operations.
- Handled sensitive information with confidentiality, maintaining trust within the organisation.
- Ordered necessary office supplies keeping inventory levels optimal at all times.
- Updated appointment calendars, reducing scheduling conflicts.
- Maintained clean reception area to provide welcoming atmosphere for guests.
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Delivered front of house duties with warm and professional manner.
- Provided detailed information about company services helping customers make informed decisions.
- Compiled and updated records for easy access and retrieval.
Education
BTEC - Business
Yavneh College
Borehamwood 2025.09 -
GCSEs - English, Maths, Science, Jewish Studies, Child development
JFS
Kingsbury 2023.09 - 2025.06
Skills
- Hygiene practices
- Multitasking efficiency
- Empathy and understanding
- Reception desk operation
- Reception area cleanliness
- Filing and paperwork
- Cash handling
- Basic IT support
- Stock control
- Greeting visitors
- Customer Service
- Data Entry
- Microsoft Office
Affiliations
- I enjoy attending the gym and doing pilates classes
- I enjoy fashion and exploring fashion design online
Timeline
BTEC - Business
Yavneh College
2025.09 -
Reception assistant
Kingfisher Health Club
2025.07 - 2025.08
Makeup artist & hair designer
Princess Katie
2025.01 - Current
Babysitter
Mrs Cohen
2024.01 - Current
GCSEs - English, Maths, Science, Jewish Studies, Child development
JFS
2023.09 - 2025.06