Summary
Overview
Work history
Education
Skills
Certification
Affiliations
References
Timeline
Generic

Olivia Hammond

Nottingham ,Nottinghamshire

Summary

A highly motivated and proactive individual with a strong foundation in business management, seeking to gain skills and experience through a Business Management Degree Apprenticeship. Demonstrated ability to manage and run operations in a business environment as the responsible lead for the upkeep and day-to-day running of a boutique gift shop, with experience in delegating tasks and working collaboratively with colleagues to achieve goals. Adept at event planning and logistics coordination through my involvement in the Sports Leaders Programme, where I organized and managed the logistics for sports events. Comfortable working independently or in team settings, with a proven track record of stepping into leadership roles when required. A dedicated communicator with active participation in the Debate Club at Sixth Form, and regular delivery of business presentations within academic settings.

Overview

2
2
years of professional experience
1
1
Certification

Work history

Sales and marketing assistant

Treat boutique
Nottingham, Nottinghamshire
09.2022 - Current
  • Processed payments swiftly for improved customer experience.
  • Balanced till at end of day, maintaining accurate records.
  • Handled returns and exchanges following company policies, resulting in satisfied customers.
  • Took initiative in restocking shelves during downtime, enhancing product availability.
  • Completed opening and closing procedures each day.
  • Delivered outstanding customer care with proactive sales and listening skills.
  • Marketed shop activity using social media platforms.
  • Provided training for new employees on safety procedures and company policies.
  • Supported team by demonstrating respect and willingness to help.

Education

A-Levels -

The South Wolds Academy & Sixth Form
Nottingham
09/2023 -

GCSEs -

The South Wolds Academy & Sixth form
Nottingham
09/2018 - 06/2023

Skills

  • verbal and written communication skills
  • team leadership and delegation
  • team work and collaboration
  • strategic thinking
  • problem solving and critical thinking
  • time management and organisational skills
  • presentation skills
  • Good numerical skills


Certification

  • Level 2 Qualification in Community Sports Leadership
  • 3 ASDAN credits awarded from Lessons from Auschwitz project

Affiliations

  • horseriding
  • fitness training
  • socialising with friends

References

References available upon request.

Timeline

Sales and marketing assistant

Treat boutique
09.2022 - Current

A-Levels -

The South Wolds Academy & Sixth Form
09/2023 -

GCSEs -

The South Wolds Academy & Sixth form
09/2018 - 06/2023
Olivia Hammond