Experienced Reception Team Leader and Medication Dispenser with a strong background in customer loyalty, health and safety compliance, and policy implementation. Demonstrated expertise in employee performance management, training and development, and procedural optimisation. First aid trained with excellent telephone etiquette, calendar coordination, and event planning skills. Highly effective at multitasking, prioritising tasks, and maintaining an organised reception environment. Proficient in complaint resolution, team engagement, medicine dispensing, and stock management, with a commitment to accuracy and efficiency. Dedicated to fostering a positive workplace culture and enhancing operational performance.
Outside of work, I enjoy outdoor adventures with my husband and our two dogs, exploring new places and experiences. I hold a full UK drivers license with access to a personal vehicle.