Olivia Gray
Kilmarnock,East Ayrshire
Summary
I am a dedicated polite and professional person studying Psychology, with a diploma in Counselling Skills (Level 3) and expertise in strategic planning, and working within diverse environments. I demonstrate strong computer literacy, a proactive approach, and self-motivation, with a real understanding both personally and through my studies, of autism spectrum disorders. I have a keen interest to learn new skills to support personal growth and development and expand my current skill base.
I am a friendly and approachable individual with excellent communication skills, build relationships easily and encourage participation in group settings. Proactive with practical health and safety knowledge.
Overview
11
11
years of professional experience
12102
12102
years of post-secondary education
Work History
Playworker/Football Coach
Ayr United Football Academy/Community
Ayr
04.2023 - 02.2025
- Taking after school classes and holiday camps working with deprived children needing support, reassurance and encouragement
- Confidently communicated with colleagues and children.
- Conducting various indoor and outdoor activities with the children aged from primary one to seven, helping children of varying needs build on their confidence and independence building up trust and friendship with them
- Knowing you are making a difference to some young person’s life is what makes this job so worthwhile
- Adhered to health and safety regulations and best practices regarding child safeguarding, escalating related concerns to Senior Play Worker.
Customer Assistant
Indigo Sun
Ayr, South Ayrshire
03.2024 - 01.2025
- Ensured health and safety regulations complied within work premises at all times.
- Deep cleaned shopfloor to uphold strong hygiene and presentation standards.
- Multi-tasked to keep customer service levels at optimal capacity at peak times.
- Handled cash transactions accurately, enhancing trust between business and customers.
- Assisted customers with product selection to ensure safety and satisfaction.
- Upheld company policies whilst interacting with customers to maintain brand reputation.
Sales Assistant
NEXT Home
Dundee
09.2022 - 04.2023
- Responsibilities include excellent customer relations, completing purchases at the till, sourcing customer orders and processing returns
- Keeping shop floor well stocked, clean and tidy
- Helping and advising customers on shop floor who may have stock and product queries
- Completing and processing loan applications for customers in store
- Assisting with complaints where necessary, liaising with Store Manager when required
- Reason for leaving – Moving back home to Kilmarnock for the summer, lack of hours available
Sales Assistant
Morrisons Supermarket
Troon, Ayrshire
06.2021 - 06.2022
- Compiling customers’ online orders under strict time constraints, gathering goods from around the supermarket to complete the order, making appropriate substitutions where necessary, taking out to customers’ cars for collection
- Having a clear and concise knowledge of health and safety guidelines in relation to food safety and work environment
- Also, working on tills when required, tidying shelves etc
- Occasionally driving the delivery van when required to help cover staff shortage
- Ended employment to move to Dundee for University
Dance Teacher/Assistant
Troon and Kilmarnock RAD School of Dance
08.2014 - 10.2020
- Responsibilities include creating and delivering routines in both Tap and Jazz for shows and exam work
- Working with children from the age of 2 ½ years to 11 years, encouraging and supporting them through dance to achieve their potential and flourish their talents
- Initially I volunteered for 6 years, then became a paid employee for the remainder of my time there
- Paid off due to COVID
Class Teacher
Vision Perform
Ayr
06.2019 - 10.2019
- Responsibilities include creating and delivering weekly classes in singing, dancing and acting for all ages 0-8 years
- Alongside weekly holiday camps and visiting nurseries and primary schools to deliver sessions
- Reason for leaving:- left due to company change
Receptionist and Administrator
Portland Medical Practice
Troon
02.2019 - 07.2019
- Responsibilities included front of desk attending and welcoming patients, answering the telephones and directing queries appropriately, liaising with the Doctors, dealing with prescriptions, scanning, filing, disposing of confidential waste appropriately, cleaning of Doctors’ offices and clinic rooms
- Reason for leaving:- left to start my HNC course at Ayrshire College
Crew Member
McDonalds Restaurant
Kilmarnock
05.2018 - 07.2018
- Responsibilities include preparing food, keeping the work environment clean and tidy and hazard free, hygiene awareness, serving customers and handling money
- Reason for leaving:- better prospects in next employment
Education
BAHons - Psychology
Abertay University
Dundee 09.2022 -
BA Degree - Sports Development and Coaching
West of Scotland University
Ayr 09.2021 - 09.2022
HND - Coaching Developing Sport
Ayrshire College
Kilmarnock 09.2020 - 07.2021
HNC - Coaching Developing Sport
Ayrshire College
Kilmarnock, East Ayrshire 09.2019 - 07.2020
SCQF Level 6 - Sports Development
Grange Academy
KilmarnockHigher - English
Grange Academy
KilmarnockHigher - PE
Grange Academy
KilmarnockNational 5 - Maths
Grange Academy
KilmarnockNational 5 - English
Grange Academy
KilmarnockNational 5 - Modern Studies
Grange Academy
KilmarnockNational 5 - Drama
Grange Academy
KilmarnockSkills
- Computer literacy
- Strategic planning
- Youth mentoring
- Proactive approach
- Working in diverse environment
- Self-motivation
- Autism spectrum disorders aware
- Counselling Skills diploma level 3
Custom
Own car
Accomplishments
I am currently a World Champion in Pom Dance having gained a gold medal representing Team Scotland at Florida’s World Championships 2022. This was a first for Scotland and a huge achievement for us all.
Timeline
Customer Assistant
Indigo Sun
03.2024 - 01.2025
Playworker/Football Coach
Ayr United Football Academy/Community
04.2023 - 02.2025
Sales Assistant
NEXT Home
09.2022 - 04.2023
BAHons - Psychology
Abertay University
09.2022 -
BA Degree - Sports Development and Coaching
West of Scotland University
09.2021 - 09.2022
Sales Assistant
Morrisons Supermarket
06.2021 - 06.2022
HND - Coaching Developing Sport
Ayrshire College
09.2020 - 07.2021
HNC - Coaching Developing Sport
Ayrshire College
09.2019 - 07.2020
Class Teacher
Vision Perform
06.2019 - 10.2019
Receptionist and Administrator
Portland Medical Practice
02.2019 - 07.2019
Crew Member
McDonalds Restaurant
05.2018 - 07.2018
Dance Teacher/Assistant
Troon and Kilmarnock RAD School of Dance
08.2014 - 10.2020
SCQF Level 6 - Sports Development
Grange Academy
Higher - English
Grange Academy
Higher - PE
Grange Academy
National 5 - Maths
Grange Academy
National 5 - English
Grange Academy
National 5 - Modern Studies
Grange Academy
National 5 - Drama
Grange Academy
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