Olivia Grant
Plymouth
Summary
Experienced professional with a strong background in cash handling, time management, and leadership and management. Demonstrated expertise in problem solving, staff training and development, and maintaining professionalism. Proven ability to handle crisis resolution, customer relations, CCTV monitoring, stock replenishment, purchasing procedures, health and safety regulations, staff development, recruitment and training. Adept at complaint handling with a keen understanding of food hygiene standards and fire safety expertise. Committed to fostering a productive work environment while ensuring compliance with industry standards.
Experienced professional focused on night supervision, ensuring smooth operations and team coordination. Achieve increased workplace safety and productivity through strong leadership and effective problem-solving skills. Skilled in managing schedules, conflict resolution, and maintaining high standards during night shifts.
Overview
3
3
years of professional experience
1
1
Certification
Work history
Night Supervisor
SPAR
Plymouth, Devon
2025.09 - 2026.02
- Directed night shifts as supervisor, ensuring operational continuity and problem resolution.
Optimised inventory management by placing timely orders and restocking supplies.
Trained incoming staff on effective night shift execution and prioritisation strategies.
Managed cash accounts, conducting till counts and troubleshooting discrepancies.
Served as an exemplary figure for new employees, emphasising high standards. Maintained clean environment in premises for customer satisfaction. Collaborated with security personnel, ensuring safe premises.
Store Assistant
SPAR
Plymouth, Devon
2024.10 - 2025.09
- Worked night shifts at Spar, developing skills in high-pressure environments.
Enhanced problem-solving abilities through rapid resolution of unexpected issues.
Strengthened confidence and communication skills while interacting with customers.
Improved adaptability by effectively managing unforeseen challenges during shifts.
Store Assistant
Henderson
Plymouth
2024.09 - 2025.08
- Provided oversight for shop operations while managing customer interactions and stock levels.
Conducted stock orders to replenish inventory as needed.
Performed till counts and secured premises during opening and closing procedures.
Contributed to successful launch of new shop by assisting in preparation and stocking.
Store Assistant
SPAR
Plymouth, Devon
2023.04 - 2023.08
- Developed confidence and work experience through part-time role at Spar.
Collaborated effectively within a team to achieve common goals.
Handled challenging situations with composure and problem-solving skills.
Interacted with the public, enhancing communication abilities and adaptability.
Education
Bachelor's degree - Construction
University of Plymouth
Plymouth, Devon 09/2024 -
Certificate of higher education - Construction
Burnley College
Burnley, Lancashire 2022.09 - 6 2024
Skills
- Cash handling
- Time management
- Leadership and management
- Problem solving
- Staff training and development
- Adaptability
- Maintaining professionalism
- Crisis resolution
- Customer relations
- CCTV monitoring
- Stock replenishment
- Purchasing procedures
- Health and Safety regulations
- Staff development
- Recruitment and training
- Complaint handling
- Food hygiene standards
- Fire safety expertise
Certification
- Driving Licence
- Present
Timeline
Night Supervisor
SPAR
2025.09 - 2026.02
Store Assistant
SPAR
2024.10 - 2025.09
Store Assistant
Henderson
2024.09 - 2025.08
Store Assistant
SPAR
2023.04 - 2023.08
Certificate of higher education - Construction
Burnley College
2022.09 - 6 2024
Bachelor's degree - Construction
University of Plymouth
09/2024 -