Olivia Flood
London
Summary
Hospitality professional with over 10 years of experience across a variety of roles. Currently completing the Diploma at Leiths Culinary School. Hands-on experience in recipe creation, menu development, and catering for events. Brings a creative, detail-driven approach to food, alongside solid kitchen operations knowledge and a commitment to delivering high-quality, memorable dining experiences.
Overview
10
10
years of professional experience
Work history
Inventory Clerk and Maintenance Surveyor
Resiquest
London
2024.04 - 2025.06
- Carried out detailed property inspections and reports, maintaining high standards of accuracy, consistency, and presentation.
- Identified maintenance and quality issues early, demonstrating strong attention to detail, problem-solving, and preventative thinking.
- Coordinated contractors and managed follow-up actions, ensuring efficient resolution of issues, clear communication, and minimal disruption.
Bar Supervisor & Events Coordinator
Snooty Fox
London
2022.06 - 2023.11
- Planned and created bespoke menus for catered events up to 50 people, including buffets and canapé receptions, tailored to guest preferences and event themes.
- Supported kitchen and event execution by coordinating service flow, layouts, and setup for large-scale events and busy service periods.
- Managed day-to-day pub operations in the manager’s absence, including supervising staff, overseeing service, handling cash, and completing end-of-day reports.
- Led and supported front-of-house teams to ensure efficient service during high-volume periods serving hundreds of customers throughout the day, including weekly dinner services and Sunday roasts.
- Delivered consistent, high-quality guest experiences through attentive service and strong customer relationships.
Inventory Clerk
Emphasis Inventories
London
2018.03 - Current
- Conducted detailed property inventories using Inventory Base software, consistently producing accurate, timely reports.
- Trained and mentored 20 new staff members annually, supporting onboarding, quality standards, and performance tracking in collaboration with management.
- Managed a busy, self-directed schedule across multiple locations, demonstrating strong time management, attention to detail, and reliability.
Head Deli Chef
Dose Espresso, Google Campus
London
2015.09 - 2017.12
- Planned and delivered bespoke catering for corporate boardroom and evening events, producing fresh meals and canapés for events of up to 300 guests.
- Developed weekly and seasonal menus, including deli items, hot dishes, salads, and BBQ offerings, with a focus on creativity, balance, and customer appeal.
- Recruited, trained, and managed kitchen staff, supporting efficient service, skill development, and consistent food quality.
- Maintained high food safety and hygiene standards through effective stock rotation, cleaning schedules, and compliance with kitchen procedures.
Education
Diploma of Higher Education - Leiths Culinary Diploma
Leiths Culinary School
London 2025.09 -
Certificate of Higher Education - Professional Culinary Arts
Leiths Culinary School
London 2026.01 -
Skills
- Creative Menu Design
- Event Catering & Logistics
- Cash Handling & Financial Reporting
- Team Leadership & Supervision
- Event Coordination & Planning
- High-Volume Service & Efficiency
Timeline
Certificate of Higher Education - Professional Culinary Arts
Leiths Culinary School
2026.01 -
Diploma of Higher Education - Leiths Culinary Diploma
Leiths Culinary School
2025.09 -
Inventory Clerk and Maintenance Surveyor
Resiquest
2024.04 - 2025.06
Bar Supervisor & Events Coordinator
Snooty Fox
2022.06 - 2023.11
Inventory Clerk
Emphasis Inventories
2018.03 - Current
Head Deli Chef
Dose Espresso, Google Campus
2015.09 - 2017.12