Olivia Evans

Managed laboratory operations to allow researchers to focus on core projects.

Calibrated and maintained a variety of laboratory equipment, including pH meters and HPLC systems.

• Executed radiation swabbing and performed liquid nitrogen fills for NMR instruments.
• Prepared and sterilised lab equipment, ensuring readiness for immediate use.
• Monitored laboratory supplies and reordered stock to meet operational demands.
• Troubleshot technical issues efficiently, minimising downtime in laboratory activities.
• Ensured strict adherence to safety protocols, maintaining a secure work environment.
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Handled reagents with precision and care, ensuring compliance with safety standards.

• Elevated guest experiences by delivering tailored, personalised customer service.
• Handled complaints effectively, resulting in increased customer satisfaction.
• Maintained high standards of customer service during peak times.
• Communicated effectively with kitchen staff to ensure timely delivery of meals.
• Promoted special offers or events to increase awareness among customers.
• Served high volumes of guests in fast-paced service environments with exceptional customer care.
• Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
• Informed customers regarding ingredients used to address allergy and dietary issues.
• Maintained bar stocks, replenishing daily as necessary.
• Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
• Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.

• Volunteered as an office administrator on a summer work placement assisting in all office duties.
• Worked to facilitate positive, productive working environments through reliable administrative support.
• Produced and distributed monthly reports using Excel knowledge, enabling improved business analysis.

• Volunteered to work in my local primary school in the Reception class, looking after 4-5 year olds on a daily basis.
• Established effective classroom routines by providing high-quality practical support to teaching staff.
• Distributed learning materials, textbooks and stationery, enabling full student cooperation in activities.
• Prepared positive, productive learning environments with engaging wall displays and effective resources.