Summary
Overview
Work History
Education
Skills
Timeline
Receptionist
Olivia Eustace

Olivia Eustace

Lincoln,Lincolnshire

Summary

Brings 2 years of customer service experience within dynamic, fast-paced industry environments. Excellent interpersonal skills aiding positive professional relationships for recurring business and guaranteed customer satisfaction. Motivated to improve service to achieve overall company success.

Overview

2
2
years of professional experience
6
6
years of post-secondary education

Work History

Shift Manager

McDonalds, Roadchef
Northampton, Northamptonshire
10.2021 - Current
  • Adhered to company standards and compliance requirements for operations and cleanliness.
  • Promoted safety culture through clear communications and inspections.
  • Trained and mentored new employees to maximise team performance.
  • Completed comprehensive shift reports to support seamless handovers.
  • Led by example and demonstrated company best practices.
  • Kept employees operating productively to meet business and customer needs.
  • Increased team efficiency by analysing staff and equipment performance.

Education

Level 3 Extended Diploma - Animal Management

Moulton College
Moulton
09.2021 - 06.2023

GCSEs -

Guilsborough Academy
Northampton
09.2016 - 06.2021

Skills

  • Team Building
  • Cash Handling
  • Lead management
  • Brand awareness and representation
  • Customer experience
  • Staff training and mentorship

Timeline

Shift Manager

McDonalds, Roadchef
10.2021 - Current

Level 3 Extended Diploma - Animal Management

Moulton College
09.2021 - 06.2023

GCSEs -

Guilsborough Academy
09.2016 - 06.2021

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Olivia Eustace