Olivia Dixon
Leeds
Summary
Driven individual with a keen ability to lead teams towards goals. Uses strong time management and interpersonal skills to lead a team in a positive and effective way which focuses on the interest of customers and driving sales.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Graduate Manager in Training
Hollywood Bowl
10.2023 - Current
- Learned back of house systems and successfully run shifts.
- Headed food and beverage department achieving excellent stock results
- Learned all departments within the business and spent time taking charge of each department.
- Coordinated effective and engaging team meetings for the relaying of information and collaborative discussion.
- Implemented team incentives fostering to motivate team towards company goals.
- Currently taking charge of financial department: creating payroll and revenue forecasts, approving invoices, analysing profit and loss documents.
- Managing rotas to effectively cover all departments with the right team while keeping payroll costs to a minimum.
Cleaner
NIC Services Group
Newcastle
09.2023 - 03.2024
- Contributed to maintaining high cleanliness standards to ensure the health and safety of young children.
- Kept premises, clean, tidy, and organised to maintain safety and functionality.
- Trained in handling of dangerous cleaning products.
- Trained in the safeguarding of children.
- Ensured client satisfaction by addressing specific requests or concerns promptly.
Customer assistant
Morrisons
Leeds
12.2019 - 08.2020
- Kept the store clean, tidy, and organised to appeal to customers.
- Helped customers to find products, offering recommendations and informing them on the best deals.
- Ensured health and safety regulations complied within work premises at all times.
- Upheld company policies whilst interacting with customers to maintain brand reputation.
Education
Bachelor of Science - Psychology
Northumbria University
Newcastle upon Tyne 09.2020 - 06.2023
A-Levels - Psychology, Biology, History
Benton Park Sixth Form
leeds 09.2016 - 05.2018
Skills
- Excellent time management
- Proficient with IT systems
- Financial reporting and analysing
- Self-motivation
- Interpersonally proficient
- Mentoring and coaching
- Financial Forecasting
- Customer service orientation
- Relationship-building
Certification
- Personal licence holder
- First aid trained
Timeline
Graduate Manager in Training
Hollywood Bowl
10.2023 - Current
Cleaner
NIC Services Group
09.2023 - 03.2024
Bachelor of Science - Psychology
Northumbria University
09.2020 - 06.2023
Customer assistant
Morrisons
12.2019 - 08.2020
A-Levels - Psychology, Biology, History
Benton Park Sixth Form
09.2016 - 05.2018
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