Olivia Ashdown
Rotherham,South Yorks
Summary
Dedicated, hard-working individual ready for a new career chapter. Strong organisational skills with well developed problem solving and communication abilities. Loyal team player who is ambitious to affect change and bring results in a new environment.
Overview
27
27
years of professional experience
7
7
years of post-secondary education
Work history
Community Engagement Coordinator (Maternity Cover)
NHS Blood & Transplant
Barnsley
09.2024 - Current
- Supported the Community Development team in delivering regional targets through the organisation and delivery of new donor acquisition activities.
- Planned, coordinated, and attended events to promote blood and organ donation, engaging the public with empathy and sensitivity.
- Proactively approached and developed new business relationships, particularly within corporate and third-sector organisations, to secure support and increase engagement.
- Managed key stakeholder relationships to maximise benefit to the organisation, ensuring alignment with NHSBT objectives.
- Maintained the Relationship Management database accurately and in a timely manner to support informed decision-making.
- Conducted research to identify new engagement opportunities and led on recruitment events, reporting key findings and outcomes internally and across the wider directorate.
- Delivered presentations at colleges and businesses to raise awareness of NHSBT’s work and the importance of blood donation.
- Assisted in the planning and execution of 2 Donor Recognition Ceremonies, celebrating and thanking the donor base.
- Played a key role in the team’s success in meeting and exceeding regional targets during the 12-month maternity cover period.
- Demonstrated excellent time and workload management, working independently and collaboratively with a passion for saving and improving lives through donation.
Business Owner & Director
Molly's Mixtures Ltd
Rotherham
03.2009 - Current
- Successfully conceptualised, launched, and managed an online business, operating for 15 years.
- Demonstrated expertise in setting up and managing a robust business model, ensuring organisational efficiency and structure conducive to running a fast-paced, high-volume operation effectively.
- Set up, maintained, and managed key sales platforms including own retail website, eBay, and Amazon stores, optimising listings and driving sales growth.
- Led a team of 5 members, fostering a collaborative and high-performing work environment.
- Negotiated with suppliers to secure favourable terms, ensuring optimal pricing and quality for products.
- Managed customer projects from initiation to completion, ensuring high satisfaction and repeat business.
- Conducted financial analysis and forecasting to guide strategic decision-making and ensure financial stability.
- Provided exceptional customer service, resolving inquiries and issues promptly and effectively.
- Attended networking and corporate business events to increase brand awareness and foster community support.
- Proficient in using software such as Hubspot, Canva, Xero, Microsoft & Bartender.
National Account Manager
Fairfax Meadow
Derby
03.2003 - 06.2006
- Delivered high level of service to the business's largest customer, Mitchell's & Butlers.
- Nurtured client relationships, scheduling on-site visits or off-site meetings to touch base on account needs.
- Handled customer concerns and complaints to resolve issues and build loyalty.
- Enforced service standards communicating with all other department managers such as Purchasing, Operations & Logistics
- Delivered regular 'Meat Education' seminars to restaurant managers & chefs
- Prepared comprehensive analysis and reports for both internal and Customer Management team
National Account Executive
Fairfax Meadow
Derby
05.2001 - 03.2003
Business Analyst
Brakes Group
Ashford + Relocation to Pontefract
02.2000 - 05.2001
Sales Support Coordinator
Brakes Group
Ashford
07.1998 - 02.2000
Education
BTEC National Diploma - Caring Services (Social Care)
Canterbury College
Canterbury, Kent 09.1996 - 06.1998
GCSEs -
Highworth Grammar School
Ashford, Kent 09.1991 - 07.1996
Skills
- Business operations & administration
- Data collection and analysis
- Customer service
- Communication skills
- Leadership
Affiliations
- Walking, keeping fit & spending time with family & friends
Timeline
Community Engagement Coordinator (Maternity Cover)
NHS Blood & Transplant
09.2024 - Current
Business Owner & Director
Molly's Mixtures Ltd
03.2009 - Current
National Account Manager
Fairfax Meadow
03.2003 - 06.2006
National Account Executive
Fairfax Meadow
05.2001 - 03.2003
Business Analyst
Brakes Group
02.2000 - 05.2001
Sales Support Coordinator
Brakes Group
07.1998 - 02.2000
BTEC National Diploma - Caring Services (Social Care)
Canterbury College
09.1996 - 06.1998
GCSEs -
Highworth Grammar School
09.1991 - 07.1996
Similar Profiles
Jazeah RizviJazeah Rizvi
Manufacturing Laboratory Supervisor at NHS Blood and TransplantManufacturing Laboratory Supervisor at NHS Blood and Transplant
SAKSHI RAIPALLISAKSHI RAIPALLI
Senior Healthcare Technical Officer at NHS Blood and TransplantSenior Healthcare Technical Officer at NHS Blood and Transplant
Vilma TorokVilma Torok
Donor Carer- Band 3 at NHS Blood and TransplantDonor Carer- Band 3 at NHS Blood and Transplant
Pauline WoodPauline Wood
SEN Tutor at ProsperoSEN Tutor at Prospero
Lan ChenLan Chen
Sales Manager at Knowhow Education LtdSales Manager at Knowhow Education Ltd