OLIVER WARREN
12 Manvers Street,Somerset
Summary
Friendly Bartender with exceptional Coffee and drinks knowledge. Keep work area clean, stocked and conveniently organised at all times. Successful in delivering quality service in fast-paced environments with high-volume patrons.
Overview
6
6
years of professional experience
Work History
Bartender
The Ivy Bath Brasserie
Bath, Somerset
11.2023 - Current
- Set up bar area and kept ingredients and utensils fully stocked to maintain optimal service level.
- Provided efficient food and drinks service for high levels of customer satisfaction.
- Retained in-depth bar and menu item knowledge, providing expert recommendations to suit guest taste
- Maintained knowledge of drinks promotions, pricing and menu changes, offering customers up-to-date, reliable advice.
- Maintained bar stocks, replenishing daily as necessary.
- Thoroughly cleaned bar areas, delivering positive first impressions to guests and maintaining impeccable hygiene standards.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Greeted customers by name, remembering drinks selections and special requests to provide attentive, personalised service.
- Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
Evening Supervisor
Adventure Cafe Bar
Bath, Somerset
06.2023 - 09.2023
- Offered instruction, coaching and motivation for enhanced team morale.
- Dealt with customer complaints and rectified product and service issues.
- Managed store opening and closing, taking key holder responsibilities seriously to uphold robust security.
- Identified operational problems and proposed solutions to management, improving service efficiency.
- Increased team productivity through effective staff planning, coordination and task delegation.
- Kept records of damaged and out-of-date products for safe disposal.
- Maintained spotless and tidy working areas to create risk-free and productive environments.
Bartender
Macdonald Hotels & Resorts
Bath, Somerset
02.2023 - 06.2023
- Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
- Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.
- Greeted customers by name, remembering drinks selections and special requests to provide attentive, personalised service.
- Kept product shelf-life records to decrease losses from expiry.
- Input orders into register, calculated bills and collected payments.
- Prepared ingredients and garnishes for cocktails and signature bar drinks.
- Supported serving staff with fast, accurate beverage preparation.
Bar Staff Member
Edesia Restaurant
Bath, Somerset
01.2023 - 02.2023
- Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
- Maintained bar stocks, replenishing daily as necessary.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Cleared counters and disposed of waste and broken glass.
- Peeled and sliced fruits for garnishing drinks.
- Retained in-depth bar and menu item knowledge, providing expert recommendations to suit guest taste.
Bartender/ Batista
Coppa Club
Swan, Berkshire
12.2021 - 12.2022
- Practised hazard identification and reporting, safety risk assessments and safety audits
- Adhered to production schedules and Standard Operating Procedures (SOPs)
- Prepared packaged products for dispatch
- Maintained bar stocks, replenishing daily as necessary
- Planned and informed customers of new menu items for purchase
- Adjusted lighting and music, creating entertaining atmosphere.
Waiter
The Coconut Tree
09.2021 - 11.2021
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays
- Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies
- Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
Barista, Bar & waiter
Beachside Grill
Staunton
06.2021 - 09.2021
- Maintained clean, organised cafe workspaces, enabling co-workers to readily locate required supplies
- Produced high-volume coffee orders quickly and accurately, meeting customer demand
- Cleaned counters, machines, utensils and seating areas for immaculate cafe conditions
- Sale & till @ Croyde beach
Cafe Barista
Sweet Little Things
Bath, Somerset
02.2021 - 06.2021
- Followed prescribed recipes and preparation techniques for range of drinks, including espresso, latte and cappuccino
- Preserved espresso machine equipment through regular cleaning, preventative maintenance and organising swift repairs
- Demonstrated skills in espresso extraction and latte art to deliver great service across team of 12.
Ice Cream Server
Park Dean Resorts
06.2020 - 09.2020
- Accepted card and cash payments in POS register system
- Explained establishment policies to customers and offered advice on selections
- Managed customer lines for minimum wait times and high satisfaction
- Tagged products quickly and accurately with price tags and stickers
- Totalled bills using maths skills and maintained accurate till count
- Designed visually pleasing in-store and window displays to increase footfall.
The Bell INN
03.2019 - 11.2019
- Checked dining area supplies and promptly replenished low stock
- Washed cutlery and crockery using industrial dishwashers and manual methods for pristine finish
- Identified and addressed potential hazards to decrease accidents
- Vegetable Market Vendor
Education
A-Levels - Creative media studies
The downs sixth form
Compton, Berkshire05.2020
A-Levels - Stage Production acts
Downs School
Compton, Berkshire05.2020
A-Levels - Music
The downs sixth form
Compton, Berkshire05.2020
Skills
- Bartending (3 years)
- Mixology
- Bar cleaning and maintenance
- Courteous
- Organised and reliable
- Safe serving knowledge
- Outstanding customer service
- Suggestive selling
- Allergy awareness
- Challenge 25 policy
- Beer, wine and cocktail service
Timeline
Bartender
The Ivy Bath Brasserie
11.2023 - Current
Evening Supervisor
Adventure Cafe Bar
06.2023 - 09.2023
Bartender
Macdonald Hotels & Resorts
02.2023 - 06.2023
Bar Staff Member
Edesia Restaurant
01.2023 - 02.2023
Bartender/ Batista
Coppa Club
12.2021 - 12.2022
Waiter
The Coconut Tree
09.2021 - 11.2021
Barista, Bar & waiter
Beachside Grill
06.2021 - 09.2021
Cafe Barista
Sweet Little Things
02.2021 - 06.2021
Ice Cream Server
Park Dean Resorts
06.2020 - 09.2020
The Bell INN
03.2019 - 11.2019
A-Levels - Creative media studies
The downs sixth form
A-Levels - Stage Production acts
Downs School
A-Levels - Music
The downs sixth form
Similar Profiles
Jalen SteilJalen Steil
Kitchen Aid at Restaurant-Brasserie AmarcordKitchen Aid at Restaurant-Brasserie Amarcord
Alberto TrejoAlberto Trejo
Food Runner at Sugar Factory American BrasserieFood Runner at Sugar Factory American Brasserie
Ronak ChristianRonak Christian
Head baker at Rana's Bakery & Brasserie LimitedHead baker at Rana's Bakery & Brasserie Limited
Susan HartSusan Hart
Security Officer at Omega Security-Compass Group AustSecurity Officer at Omega Security-Compass Group Aust
Marc BelkeMarc Belke
Diesel Fitter at Wilmar Sugar MillDiesel Fitter at Wilmar Sugar Mill