Oliver West
Fordham,Essex
Summary
Experienced fast food Team Member bringing 2 years of related experience. Motivated, conscientious worker confident using initiative and problem-solving skills to contribute to teams in diverse, customer-facing environments.
Overview
4
4
years of professional experience
1
1
Certification
Work history
Mcdonalds Crew member
Darryl Taylor
colchester, essex
2024.09 - 2026.04
- Handled high-pressure situations calmly providing solutions promptly.
- Executed daily operation procedures ensuring adherence to company's policies.
- Coordinated with kitchen staff for timely preparation of orders reducing wait times for customers.
- Upheld health and safety guidelines whilst preparing food items preventing cross-contamination risks.
- Operated cash registers accurately, ensuring proper handling of transactions.
- Provided personalised customer service fostering loyalty amongst clients.
- Delivered consistent high-quality service contributing to the positive reputation of our establishment.
- Assisted in staff training to enhance teamwork and improve service delivery.
Sandwich Artist
Subway
Colchester, essex
2024.06 - 2024.08
- As a Sandwich Artist, I was responsible for preparing a variety of sandwiches and other menu items to meet customer specifications, ensuring food safety and hygiene standards are adhered to.
- I provided excellent customer service by greeting customers, taking orders accurately, and suggesting menu items. Additionally, I maintain a clean and organised workspace. I also handle cash and credit card transactions and deal with online food orders.
- Participated in regular stock checks for timely replenishment of supplies.
- Created appealing sandwich displays for increased sales potential.
- Kept track of inventory to avoid shortages during peak hours.
- Utilised time management skills to handle multiple orders simultaneously.
- Thoroughly cleaned food preparation areas, tools and equipment, maintaining faultless hygiene standards.
- Warmly greeted customers and proactively reduced wait times.
General Assistant
Colchester Rugby Club
Colchester, essex
2022.06 - 2023.09
- Provided top-quality customer service, resulting in high levels of customer satisfaction.
- Arranged displays attractively, enticing customers into the shop.
- Facilitated clear communication between team members for better workflow synergy.
- Dealt with complaints professionally leading to swift problem resolution.
- Worked closely with team members to achieve collective goals and objectives.
- Carried out day-day-day support duties accurately and efficiently.
Education
A-Levels - Enterprise and Entrepreneurship
Chelmsford College
Chelmsford 9 2024 - Select/2026
GCSE -
The Stanway School
Colchester 9 2019 - 6 2024
Skills
- Communication proficiency
- Responsive engagement
- Constructive feedback
- Leadership potential
- Drink serving
- Fast-Paced work adaptability
- Team player
- Cash handling
- Customer Service
- Product knowledge
- Staff education and training
- Add-on upselling
Certification
Level 3 Food Hygiene and Safety
Accomplishments
during my college course, me and my class were required to set up and run a profitable business, at the beginning of this I demonstrated amazing sales techniques. I spoke to small businesses to wholesale my products. Later on in the year I was awarded 1st place in a business awards challenge. In addition to this I also also helped my stepdad for my work experience, I helped him find clients for his bill board company.
Affiliations
- my personal interests are that I like animals and motivational speaking because I like helping people become the best versions of them selves.
REFERENCES
Available on request.
Timeline
Mcdonalds Crew member
Darryl Taylor
2024.09 - 2026.04
Sandwich Artist
Subway
2024.06 - 2024.08
General Assistant
Colchester Rugby Club
2022.06 - 2023.09
A-Levels - Enterprise and Entrepreneurship
Chelmsford College
9 2024 - Select/2026
GCSE -
The Stanway School
9 2019 - 6 2024