Oliver Watts
Guildford,United Kingdom
Summary
Highly skilled professional with expertise in case management, investigative research, and regulatory compliance. Demonstrates exceptional problem-solving abilities, decision-making under pressure, and resourcefulness in complex situations. Adept at document examination, report-writing, and maintaining cultural awareness to ensure effective communication and trustworthiness. Committed to delivering results through multitasking and interpersonal communication while upholding the highest standards of professionalism.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work History
Fraud & Risk Investigator
Expedia Group
London, England
10.2023 - 03.2025
- Working within the Travel Disruption Operations team to monitor and analyse the impact of natural and civil events on travel and security
- Conducting location specific threat assessments for events and locations for which the company has travellers and partners
- Identifying the degree of impact both planned and impromptu events have upon our partners and the business, and subsequently discerning the appropriate next steps to manage risk
- Researching and presenting intelligence briefs on high-touch events to senior management, communicating the anticipated impacts to make informed business decisions
- Spearheaded a project to raise visibility of upcoming events to be tracked to ensure greater preparedness for such events, including major sporting and political events taking place within our most popular markets
Data Protection Officer
Aspris
Woking, Surrey
08.2022 - 10.2023
- Managed and advised the business on general day-to-day data protection compliance, legal requirements and best practice
- I was the primary contact to action data subject action requests (DSAR) and complaints made by our service users
- Carried out the development and maintenance of central logs relating to requests for personal data, data breaches and ICO complaints
- Kept abreast of regulatory changes pertaining to GDPR legislation and subsequently amended company policies to reflect these changes
Registration Associate
Thames Water
Reading, Berkshire
11.2019 - 05.2022
- Addressed data discrepancies and validated data integrity to ensure accurate reporting.
- Ensured all activity was compliant with the market code set by the industry regulator
- Maintained databases, updated records and cleansed old or invalid data
- Assisted in the training of new staff members to improve team performance.
Research Intern
ECA International
London, England
01.2019 - 05.2019
- Synthesised data findings into cohesive, well-structured reports
- Conducted extensive primary and secondary research for comprehensive project results
- Assisted senior researchers with ongoing studies, gaining hands-on experience in the field.
Education
Bachelor of Arts - International Relations & Politics
University of East Anglia
Norwich, Norfolk 09.2014 - 07.2017
Skills
- Calm under pressure
- Case Management
- Cultural awareness
- Decision making under pressure
- Document examination
- Interpersonal communication
- Investigative research
- Multitasking
- Problem-solving
- Regulatory compliance
- Report-writing
- Resourcefulness
- Trustworthiness
Affiliations
- DIY
- Investing
- Quizzing
- Travelling
- Weightlifting
References
References available upon request.
Timeline
Fraud & Risk Investigator
Expedia Group
10.2023 - 03.2025
Data Protection Officer
Aspris
08.2022 - 10.2023
Registration Associate
Thames Water
11.2019 - 05.2022
Research Intern
ECA International
01.2019 - 05.2019
Bachelor of Arts - International Relations & Politics
University of East Anglia
09.2014 - 07.2017
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