Oliver Storey

Spent time within different departments within a Corporate Customer service centre varying from Reception to Account Management. Experienced and learned from different skill sets within this time across different roles.

• Understanding the importance of first impressions and time management
• Knowledge of different sectors, ranging from small sole traders to large national Corporate businesses and the differences in language and process within these.
• Listening to calls allowed knowledge of the importance of customer service, excellent communication skills - both internally and externally, and how to handle difficult customers.

Completed 6 months of volunteering in bronze, while embarking 3 months of logged physical activity and 3 months of learning a new skill - cooking.

Completed 6 more months of volunteering for silver, while also doing 6 months of cooking and 3 months of more logged physical activity.