Customer Care
MacDonald Restaurants
Wrexham, Wrexham
09.2024 - 03.2025
- Ensures the costumers experienced a high quality within store - fast and accurate service, clean restaurant, swift attendance to any enquiries
- Stayed calm under pressure to deliver professional customer care in difficult situations.
- Provided outstanding levels of customer care to retain customer loyalty and refine company reputation.
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
- Provided fast checkout service with high levels of customer care and transaction speed.
- Delivered first class customer care through polite, professional service
- Collaborated closely with team members to ensure a high standard of customer care.
- Reported issues and concerns to my Manager, enabling timely solutions for continued quality customer care.
- Upheld health and safety standards by regularly sanitising hands and work areas.
- Ensured cleanliness of restaurant area with regular sweeping and wiping.
- Delivered excellent customer service through friendly and polite interaction.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.