Oliver Scott
Matlock,Derbyshire
Summary
I am organised and hard working with the ability and willingness to learn new tasks quickly and effectively. I pride myself on being self motivated with over four years working as part of a team to deliver excellent customer service.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work history
Labourer
Birchover Reclamation
Wirksworth, Derbyshire
09.2024 - Current
- Improved site cleanliness by regularly removing debris and waste materials, increasing sales by 10%.
- Assisted with heavy lifting to ensure safe and efficient operations on site.
- Streamlined work processes, resulting in smoother project progression.
- Demonstrated excellent teamwork skills whilst carrying out manual tasks.
- Showed punctuality and reliability, never missed a day of work.
- Followed all safety procedures for accident-free working conditions.
Cafe assistant
Cromford Mills Arkwrights Cafe
, Derbyshire
08.2022 - Current
- Improved customer satisfaction by always maintaining a friendly and positive attitude.
- Enhanced cafe atmosphere with attention to cleanliness and decoration details.
- Operating coffee machines and additional equipment.
- Managed cash register accurately for smooth transactions.
- Delivered excellent customer service with thorough product knowledge.
- Communicated effectively with team members, resulting in smooth operations.
- Handled customer complaints efficiently, preserving brand reputation.
- Followed health safety regulations meticulously, maintaining an immaculate work environment.
- Assisted in inventory management tasks for efficient stock control in the café.
- Worked closely with other staff members, fostering a cooperative work environment.
- Impacted sales making an average 50 extra hot drinks every shift.
Poll Clerk
Derbyshire Dales District Council
Matlock , Derbyshire
05.2024 - 05.2024
- Assisted in setting up polling stations for smooth voter flow.
- Facilitated efficient voting by issuing ballot papers to registered voters.
- Ensured flawless election process through proper maintenance of voting booths.
- Marked register effectively, confirming voter eligibility and preventing fraud.
- Answered queries, providing clear information on the voting process.
- Collaborated with team members to ensure a successful election day operation.
Work Experience: Business and Marketing Assistant
The Arkwright Society
Cromford, Derbyshire
06.2023 - 06.2023
- Enhanced social media presence with regular, engaging updates.
- Contributed to poster and social media content creation, raising brand profile and events among target audience.
- inputted stock data for mill shop with analysis of highest selling items for review.
- supported the promotion of various events and activities at heritage site.
- attended team meetings and contributed to the weekly review.
Bakery Worker
Day Dreams Desserts
Martock, Somerset
06.2022 - 11.2023
- Ensured customer satisfaction by providing excellent service.
- Prepared high-quality baked goods for customer delight.
- Managed stock levels effectively preventing waste or shortages.
- Achieved efficient workflow with effective time management skills.
- Strictly adhered to food safety regulations for health assurance.
- Helped train new staff members raising overall productivity level.
- Maintained a safe working environment, ensuring compliance with OSHA standards across all tasks.
Cafe worker
Fig Cafe
Matlock Bath, Darley Dale, Derbyshire
05.2021 - 07.2022
- Assisted in inventory management for optimal stock control.
- Delivered prompt service to customers, resulting in repeat business.
- Kept up-to-date knowledge about menu items, guiding customers effectively.
- Delivered food and drinks from kitchen to respective tables to meet timely expectations.
Architectural Surveyor
James Brennan Associates
Matlock, Derbyshire
10.2024 - Current
- Operated advanced surveying equipment with utmost precision.
- Collaborated with architects, engineers, and planners to discuss project details.
- Ensured compliance with environmental guidelines during site assessments.
- Established clear lines of communication with clients, keeping them informed about progress.
- Utilised latest technology in performing accurate measurements and calculations.
- Assessed previous records and identified evidence to determine data accuracy.
- Performed field calculations to complete assessments.
- Measured and marked property guidelines and key features.
- Work well under pressure.
- Ensure client satisfactory.
Education
A-Levels - History, English Literature, Btec Business Studies, Core Maths
Highfields School
Matlock 09.2022 - 06.2024
GCSEs -
Highfields School
Matlock 09.2021 - 06.2022
Skills
- Excellent communicator with high standards of customer care
- Hard working, reliable and efficient
- Enjoy working as part of a team, always willing to help and consider others in and outside of the workplace
- Ability to take instructions, adaptable and willing to try new challenges and learn new skills
Affiliations
- I enjoy exercise and the outdoors: football, running, hiking.
- I love cooking, reading, and travelling.
- Since 2023 I volunteer at Cromford Mills on an occasional basis. This includes supporting at events, undertaking audience feedback, helping with set-up. I enjoy giving back to the charity and encouraging others to get involved.
References
References available upon request.
Timeline
Architectural Surveyor
James Brennan Associates
10.2024 - Current
Labourer
Birchover Reclamation
09.2024 - Current
Poll Clerk
Derbyshire Dales District Council
05.2024 - 05.2024
Work Experience: Business and Marketing Assistant
The Arkwright Society
06.2023 - 06.2023
A-Levels - History, English Literature, Btec Business Studies, Core Maths
Highfields School
09.2022 - 06.2024
Cafe assistant
Cromford Mills Arkwrights Cafe
08.2022 - Current
Bakery Worker
Day Dreams Desserts
06.2022 - 11.2023
GCSEs -
Highfields School
09.2021 - 06.2022
Cafe worker
Fig Cafe
05.2021 - 07.2022
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