Oliver Sarfo
Bury St Edmunds,SFK
Summary
Dynamic professional with a clean driving record and strong safety awareness, honed as a Taxi Driver at Kumasi. Proven ability to navigate efficiently and provide exceptional customer service, enhancing passenger satisfaction. Skilled in accurate fare handling and vehicle maintenance, ensuring optimal performance and safety in all operations.
Overview
5
5
years of professional experience
Work History
Taxi Driver
Kumasi
Kumasi, Ghana
03.2024 - 09.2025
- Navigated routes efficiently, ensuring timely passenger arrivals at destinations.
- Maintained vehicle cleanliness and functionality through regular inspections and basic maintenance.
- Provided excellent customer service by assisting passengers with luggage and inquiries.
- Adapted to various traffic conditions, optimizing travel time and enhancing passenger satisfaction.
- Monitored fare calculations accurately, ensuring transparency in transactions with passengers.
- Developed familiarity with local attractions, offering recommendations to enhance passenger experiences.
- Drove safely and obeyed traffic laws to avoid accidents and injuries.
- Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
- Navigated routes efficiently to ensure timely passenger arrivals
Forklift Operator
Obuasi
Obuasi , Ghana
01.2022 - 01.2023
- Conducted routine inspections and maintenance on forklift equipment to ensure optimal performance.
- Collaborated with warehouse staff to streamline loading and unloading processes.
- Assisted in inventory management by accurately tracking stock levels using warehouse management systems.
- Trained new operators on safety protocols and proper handling techniques for materials.
- Implemented safety measures that reduced workplace accidents during material handling operations.
Store Manager
Obuasi
Accra, Ghana
01.2021 - 02.2022
- Managed daily store operations, ensuring exceptional customer service and efficient workflow.
- Trained and mentored staff on product knowledge and sales techniques to enhance team performance.
- Implemented inventory management strategies to optimize stock levels and reduce shrinkage.
- Developed promotional displays and merchandising strategies to drive sales and enhance customer engagement.
- Analyzed sales data to identify trends, adjust inventory needs, and improve financial performance.
- Established operational standards for cleanliness, safety, and organization within the store environment.
- Coordinated staff schedules and workloads to ensure adequate coverage during peak hours.
- Led team meetings focused on performance improvement initiatives, fostering a collaborative work culture.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Education
High School Diploma - Career And Technical Education
Jacobu Senior High Technical
Jacobu 10.2021
Skills
- Patience and tolerance
- Safety regulations
- Defensive driving
- Cleaning and sanitation
- Excellent navigation
- Safety awareness
Languages
English
Intermediate (B1)
Twi
Advanced (C1)
Timeline
Taxi Driver
Kumasi
03.2024 - 09.2025
Forklift Operator
Obuasi
01.2022 - 01.2023
Store Manager
Obuasi
01.2021 - 02.2022
High School Diploma - Career And Technical Education
Jacobu Senior High Technical