Oliver Royston-White
Bedford
Summary
A professional with exceptional skills in efficient time management and multitasking in high-pressure environments, demonstrating rapid decision-making capabilities and resilience under stress. Known for excellent communication, empathy, and compassion, consistently delivering results while maintaining a supportive atmosphere. Committed to leveraging these competencies to achieve organisational goals and drive success.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work history
General labourer
T&D
Luton
08.2023 - Current
- Participated in daily site meetings to improve communication among crew members.
- Used a variety of power tools, demonstrating versatility and adaptability on the job site.
- Worked under harsh weather conditions with dedication and resilience.
- Adhered to health and safety regulations whilst maintaining productivity targets
Head bartender
St Helena
Bedford
07.2020 - Current
- Implemented marketing strategies to attract new customers.
- Assisted in event planning for successful functions and parties at the bar.
- Resolved customer complaints promptly, maintained business reputation.
- Improved operational efficiency, implemented effective inventory management strategies.
- Conducted staff training for improved performance.
NHS call handler
NHS Foundation Trust
Bedford
05.2024 - 11.2024
- Aided distressed callers – provided reassurance whilst awaiting medical assistance.
- Minimised hold time – managed calls expediently without compromising on quality of service.
- Kept up-to-date with NHS policies and procedures for consistent performance standards.
- Communicated complex medical instructions clearly – ensured caller comprehension.
Education
GCSEs -
Bedford Free School
Bedford 09.2015 - 07.2020
Skills
- Efficient time management
- Multitasking in high-pressure environment
- Rapid decision-making capability
- Resilience under stress
- Excellent communication
- Empathy and compassion
Timeline
NHS call handler
NHS Foundation Trust
05.2024 - 11.2024
General labourer
T&D
08.2023 - Current
Head bartender
St Helena
07.2020 - Current
GCSEs -
Bedford Free School
09.2015 - 07.2020
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