Summary
Overview
Work history
Education
Skills
Accomplishments
Affiliations
Languages
Timeline
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Oliver Nowak

Waltham Cross

Summary

Friendly and hardworking individual, fluent in both English and Polish, with strong communication and people skills. Experienced in helping customers, keeping things organised, and handling tasks efficiently in busy retail settings. Experienced with computers and devices, and always aim to provide great service while staying calm under pressure. Enjoys working with others and making sure customers have a positive experience.

Overview

2
2
years of professional experience

Work history

Retail merchandiser

F&F
Cheshunt
12.2024 - 01.2025
  • Maintained a clean and organised shop floor to create a welcoming environment
  • Assisted customers in finding products and offered suitable recommendations
  • Delivered excellent customer service by answering enquiries and resolving issues
  • Organised stock and ensured products were correctly displayed
  • Supported checkout process and helped ensure smooth transactions

Leisure centre assistant

Places Leisure
Waltham Abbey, Essex
03.2023 - 05.2023
  • Welcomed visitors and created a friendly, professional front-of-house experience
  • Answered customer queries, managed bookings, and provided information about facilities
  • Engaged with guests to ensure they felt comfortable and well looked after
  • Helped with cleaning duties and organised equipment around the centre
  • Maintained a tidy and safe environment for all customers
  • Assisted users with navigating the facilities and using equipment
  • Worked as part of a team in a fast-paced setting, requiring multitasking and clear communication

Education

GCSEs - English Language

Rivers Education
05.2001 -

GCSEs - English Literature

Rivers Education

GCSEs - Mathematics

Rivers Education

GCSEs - Biology

Rivers Education

Skills

  • Stock Rotation
  • Calm
  • Analytical
  • Retail
  • Confident
  • Computer Skills
  • Communication Skills
  • Linux
  • Attention to Detail
  • Approachable
  • Computer Literate
  • Adaptability
  • Stacking Shelves

Accomplishments

  • BTEC Level 2 award Teamwork extended Certificate
  • Qualification in First Aid Basic Life Support

Affiliations

  • Martial Arts
  • Learning languages
  • Debating
  • Computing

Languages

Polish
Native

Timeline

Retail merchandiser

F&F
12.2024 - 01.2025

Leisure centre assistant

Places Leisure
03.2023 - 05.2023

GCSEs - English Language

Rivers Education
05.2001 -

GCSEs - English Literature

Rivers Education

GCSEs - Mathematics

Rivers Education

GCSEs - Biology

Rivers Education

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Oliver Nowak