Oliver Mann
Nottingham,United Kingdom
Summary
Results-oriented Head of Business with extensive experience in leading high-performing teams within the Sytner JLR division. Consistently exceeds targets while maintaining industry-leading staff retention through effective use of the company's 1-2-1 system. Expertise in P&L accountability, stakeholder communication, and risk management, driving cost reduction and operational efficiency through data analysis. Proficient in CRM software and skilled in brand positioning, focused on leveraging these strengths to foster organizational growth.
Overview
12
12
years of professional experience
2
2
years of post-secondary education
Work history
Head of Business JLR Coventry
Sytner Group
Coventry
08.2021 - Current
- Number one for bottom line profitability in Country.
- Delivering exceptional client satisfaction within industry standards,
- Managed risk effectively, ensuring long-term business sustainability.
- Created culture of continuous improvement within organisation, fostering innovation and efficiency.
- Inspired employees to achieve their best performances through leadership and motivation tactics.
- Streamlined operational processes for improved efficiency.
- Effective team leadership utilising 1-2-1 framework to consistently address underperformance.
Head of Business JLR Northampton
Sytner group
Northampton, Northamptonshire
11.2016 - 08.2021
- Lead redevelopment of JLR Northampton.
- Merged Jaguar and Land Rover Northampton, unifying two teams within Arch concept for JLR.
- First retailer to achieve profitability within first month of operating in Arch business.
- Set challenging targets to drive sales growth.
F&I Development Manager JLR
Sytner Group
Field based
01.2014 - 11.2016
- Maintained division's compliance with FCA standards.
- Assessed business performance monthly.
- Recruited business management teams
- Mentored and developed F&I teams.
- Achieved bottom line performance £8,000,000 ahead of budget.
Education
NVQ Level 2 - Motorcycles
NVQ in Motor Mechanics
Nottingham 09.2000 - 09.2002
Skills
- P and L accountability
- Stakeholder communication strategy
- Risk assessment and mitigation
- Cost reduction and efficiency
- Data analysis and interpretation
- Proficiency in CRM software
- Executive decision-making
- Leadership and motivation
- Brand positioning and awareness
Affiliations
- Motorbike Racing, Swimming, Cycling.
Accomplishments
- Head of Business of the year 2023, 5 Million and over Category.
- Head of Business of the year 2020, 1-2 Million Category.
- Nominated for Head of Business of the year 2018.
Timeline
Head of Business JLR Coventry
Sytner Group
08.2021 - Current
Head of Business JLR Northampton
Sytner group
11.2016 - 08.2021
F&I Development Manager JLR
Sytner Group
01.2014 - 11.2016
NVQ Level 2 - Motorcycles
NVQ in Motor Mechanics
09.2000 - 09.2002