Oliver Layton
Uckfield,East Sussex
Summary
Highly skilled professional with expertise in organization and time keeping, team/solo working, and resilience under pressure. Demonstrates exceptional customer service and product knowledge, contributing to strategic planning and resourcefulness. Adept at navigating complex challenges to achieve business objectives.
Overview
8
8
years of professional experience
Work history
Tiler
10Ten Tiling
Burgess Hill, West Sussex
2024.07 - Current
- Handled cutting, shaping and fitting of tiles around obstacles to ensure a seamless aesthetic result.
- Repaired damaged tiles, restoring the original appearance of the space.
- Prepared surfaces for tiling, resulting in a smooth and level finish.
- Delivered superior craftsmanship through meticulous attention to detail in all tasks undertaken.
Bartender
Green King
Haywards Heath, West Sussex
2023.07 - 2023.12
- Readied glasses, garnishes, ice and other bar equipment prior to opening hours ensuring readiness for service".
- Managed stock levels efficiently, preventing shortage during peak hours.
- Adapted quickly to different situations maintaining efficiency even under pressure.
- Promoted special events and offers effectively leading to increased footfall on those days.
- Trained new staff members effectively, ensuring top-notch service standards were maintained.
- Collaborated with team members to provide seamless service during busy periods.
Team leader
Voyage Care
Haywards Heath, West Sussex
2021.04 - 2023.06
- Handled employee grievances professionally, minimising potential workplace disputes.
- Resolved conflicts effectively, promoting harmony within the workforce.
- Led project coordination, resulting in timely delivery.
- Prioritised tasks according to urgency and importance, optimising workload allocation among team members.
- Coordinated daily tasks, ensuring smooth workflow within the team.
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
Support worker
The Disabilities Trust
Lindfield, West Sussex
2020.04 - 2021.04
- Completed housekeeping tasks resulting in a clean, safe home environment.
- Helped achieve patient independence through guided tasks and activities.
- Encouraged social integration by facilitating community involvement opportunities.
- Increased comfort levels with personal care duties such as bathing and dressing.
Bathroom fitter
JRC Plumbing and Bathrooms
Burgess Hill, West Sussex
2018.08 - 2020.04
- Installed sanitary ware with precision, ensuring functionality and durability.
- Secured plumbing fixtures for optimal functioning and minimal leakage issues.
- Collaborated efficiently with other tradespeople on larger projects, ensuring timely completion.
- Generated positive client feedback for thorough clean-up post installation.
- Achieved seamless tile installations, enhancing the overall look of the bathroom.
- Improved customer satisfaction with meticulous attention to detail in all fitting tasks.
operations assistant/life guard/ waiter
travelbound
Le Molay Littry, Normandy
2018.04 - 2018.08
- Promptly resolved queries for enhanced customer satisfaction.
- Assisted in budget preparation for accurate financial planning.
- Collaborated with various departments to streamline business operations.
- Generated reports as required, aiding decision-making process.
- Maintained organised work environment for improved productivity.
- Managed schedules to ensure timely operations completion.
Education
BTech level 2 - barbering
BTech level 3 - game development and web design
BTech level 2 - film, animation, web design
Photography, Art, Science, Geography, Math, English
Skills
- Organization and time keeping
- team/solo working
- Resilience under pressure
- Customer Service
- Product knowledge
- Strategic planning
- Resourcefulness
Affiliations
- dog walking, outdoor adventures, motor sport,
Timeline
Tiler - 10Ten Tiling
2024.07 - Current
Bartender - Green King
2023.07 - 2023.12
Team leader - Voyage Care
2021.04 - 2023.06
Support worker - The Disabilities Trust
2020.04 - 2021.04
Bathroom fitter - JRC Plumbing and Bathrooms
2018.08 - 2020.04
operations assistant/life guard/ waiter - travelbound
2018.04 - 2018.08
south downs college - BTech level 2 , barbering
haywards heath college - BTech level 3 , game development and web design
central sussex college - BTech level 2 , film, animation, web design
Oathall Community College - , Photography, Art, Science, Geography, Math, English