Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
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Oliver King

Oliver King

Hove,East Sussex

Summary

High-energy Manager successful in building and motivating dynamic
teams who cultivates company culture in which staff members feel
comfortable voicing questions and concerns, as well as contributing new
ideas that drive company growth.
Very detailed orientated and experienced in administrative procedures,
overseeing day-to-day duties with strong planning and organisational
skills. I am incredibly customer-oriented with 10 years of experience but
also adaptive and a quick thinker in high-stress environments which
makes me a meticulous leader with strong managerial acumen.


I am also very enthusiastic, punctual and hard working and relish a challenge. I am committed to any role and company I work for and thrive on working towards and exceeding targets. The many skills and attributes I have learned over the years are transferable to this position but more importantly my high energy and personable nature.

Overview

9
9
years of professional experience
8
8
years of post-secondary education
1
1
Certification

Work History

Manager

Pourquoi Pas
St Martin De Belleville, France
11.2023 - 04.2024
  • Performed stock takes, cash ups and managed orders.
  • Created a range of bespoke cocktails.
  • Organised themed nights and created unique USP's to generate
    revenue.
  • Incredibly high volume of guests, keeping quality to an excellent
    standard without sacrificing speed of service.
  • Increased revenue by upselling and recommending products and
    multiple marketing ideas.
  • Maintaining high energy and a customer focused atmosphere.

Deputy general manager

Incipio - Percy's
London
09.2019 - 09.2023
  • Managing nightclub in heart of Kensington
  • Key responsibilities to ensure site ran consistently and achieve or
    surpass annual financial targets
  • Stock Taking and Loss & Earnings reports - Keeping within target of
    0.5% of the GP margin every week and developing ideas to achieve this
  • Prepared and reviewed procedural documents for daily operations.
  • Managed high-performing teams to deliver quality customer service.
  • Established clear budgets and cost control strategies to meet
    objectives.
  • Applied critical thinking to analyse problems, evaluate solutions and
    select best decisions
  • Coordinated hiring, recruitment and training to build successful team
  • Tracked KPIs to drive profitability and target delivery.
  • Coached and developed collogues by monitoring individual
    performance, conducting appraisals and providing meaningful
    feedback
  • Ensured that health and safety and other regulatory procedures were
    correctly maintained, monitored and recorded.
  • Oversaw facility maintenance and allocated needed resources to meet
    standards.
  • Recruited top-performing candidates to build staff retention and team
    performance.
  • Carried out day-to-day duties accurately and efficiently.



Head Waitrer

Balans Soho Society
City of London
08.2015 - 09.2018
  • Took accurate guest orders and relayed information to kitchen about
    preferences, requests, or allergens.
  • Organised seating for groups and guests with special needs.
  • Followed food hygiene and safety procedures in line with requirements.
  • Advised on food and drink choices based on customer preferences.
  • Increased order value by upselling sides, drinks and desserts.
  • Covered large parties and events, anticipating planning and staffing
    needs.
  • Managed new and existing reservations using computer software or
    applications.
  • Informed and advised customers on menu options and allergy
    concerns, making specific recommendations based on dining
    preferences.

Education

A-Levels - Biology, Chemistry, Psychology, Photography, Art

Sir Thomas Rich's Grammar School
Gloucester, Gloucestershire
09.2006 - 09.2012

BTEC - FX Special Effects Make up, Photography & Art

The Elstree UTC
Borehamwood
09.2013 - 05.2015

Skills

  • Consistently meet goals and targets
  • Recruiting and hiring
  • General marketing and Promotions
  • Customer service-oriented
  • Effective leadership
  • Team training and development
  • Proficient in following software: Aztec,
    Alert 65, Harri, Zonal (Epos), Open table,
    Design my night and Pronett

Certification

Personal Licence Holder

Accomplishments

Duke Of Edinborough Silver

Timeline

Manager

Pourquoi Pas
11.2023 - 04.2024

Deputy general manager

Incipio - Percy's
09.2019 - 09.2023

Head Waitrer

Balans Soho Society
08.2015 - 09.2018

BTEC - FX Special Effects Make up, Photography & Art

The Elstree UTC
09.2013 - 05.2015

A-Levels - Biology, Chemistry, Psychology, Photography, Art

Sir Thomas Rich's Grammar School
09.2006 - 09.2012

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Oliver King