Oliver Kimber
Manchester,Manchester
Summary
Dedicated professional with extensive experience in customer service, cash handling, and time management. Proven ability to efficiently manage order taking and processing while adapting to change seamlessly. Demonstrates exceptional menu memorisation and Michelin service standards. Committed to delivering high-quality service and continuously improving skills in a dynamic environment. Dedicated professional with natural affinity for books and customer service, bringing excellent communication and problem-solving skills. Demonstrates strong organisational abilities and keen eye for detail, ensuring smooth store operations and customer satisfaction. Ready to inspire and assist customers in finding their next great read based of varied interests in subjects including; History, Politics, Religion, Philosophy, Theology, Ethics, the brain, adventure novels, teenage books, Greek mythology the classics and many more.
Overview
1
1
year of professional experience
Work History
Waiter and Passmaster
Michelin Star Restaurant Dorian
London, London
09.2023 - 12.2024
- Exceptional Service Delivery: Provided outstanding service in a high-pressure environment, ensuring a memorable dining experience for guests while adhering to the restaurant's Michelin standards.
- Menu Knowledge: Developed in-depth knowledge of the menu, including ingredients, preparation methods, and wine pairings, enabling informed recommendations to enhance guest satisfaction.
- Pass Master Coordination: Managed the pass area to ensure timely and accurate order delivery, facilitating seamless communication between the kitchen and front-of-house staff, with up to 3 turn overs in a night.
- Team Collaboration: Worked closely with chefs and fellow waitstaff to maintain efficient service flow, contributing to a cohesive team dynamic that upheld the restaurant's high standards.
- Problem-Solving: Quickly addressed and resolved guest concerns and feedback, demonstrating adaptability and commitment to customer satisfaction.
- Training and Mentorship: Assisted in training new staff on service protocols and menu items, fostering a culture of excellence and teamwork.
- Attention to Detail: Maintained meticulous standards in presentation and service execution, reflecting the restaurant's commitment to quality and sophistication.
- Handled payment transactions to guarantee smooth customer checkout process.
- Delivered excellent customer service through friendly and polite interaction.
Manuel labour
Garden Arts
Hungerford, West Berkshire
06.2024 - 06.2024
- Completed construction projects by following precise architectural plans.
- Achieved safety compliance with strict adherence to health and safety regulations.
- Loaded and unloaded materials, ensuring timely completion of tasks.
Education
Bachelor of Arts - Religion, Theology and Ethics
University of Manchester
Manchester 09.2023 -
A-Levels - History, Politics, Philosophy
Bryanston School
Dorset 09.2017 - 06.2022
Skills
- Customer service
- Cash handling
- Time management
- Order taking
- Order processing
- Adaptable to change
- Menu memorisation
- Michelin service
References
References available upon request.
Timeline
Manuel labour
Garden Arts
06.2024 - 06.2024
Waiter and Passmaster
Michelin Star Restaurant Dorian
09.2023 - 12.2024
Bachelor of Arts - Religion, Theology and Ethics
University of Manchester
09.2023 -
A-Levels - History, Politics, Philosophy
Bryanston School
09.2017 - 06.2022
Similar Profiles
Bocioaca Stelian CiprianBocioaca Stelian Ciprian
Restaurant Manager at 1 Michelin Star Aniar Restaurant & Boutique Cookery SchoolRestaurant Manager at 1 Michelin Star Aniar Restaurant & Boutique Cookery School
Margherita TosiMargherita Tosi
Pastry Assistant at Restaurant "La Leggenda dei Frati" - One Michelin StarPastry Assistant at Restaurant "La Leggenda dei Frati" - One Michelin Star
WANAPORN BAOTHONGWANAPORN BAOTHONG
Hostess at 99 Sushi Bar & Restaurant Dubai (Michelin star)Hostess at 99 Sushi Bar & Restaurant Dubai (Michelin star)