Oliver James Mills
Davenham,Cheshire
Summary
Passionate Business Relationship Manager known for building and nurturing client partnerships. Delivered comprehensive solutions that enhanced client satisfaction and helped to support revenue growth. Skilled in cross-functional collaboration, driving strategic initiatives, and fostering long-term business relationships.
Highly skilled with expertise in Microsoft Office, adaptability, and relationship building. Have experience in supplier negotiation, risk assessment, and cost analysis from the experience of running the business so far. Adept at problem solving, creativity & innovation, and effective communication - known for being a team player. Committed to leveraging skills to help drive organisational success and foster collaborative environments. I have demonstrated and developed all of the above through achievements playing football from at a high level from a young age, time at university and various different work roles/business projects along the way.
Overview
11
11
years of professional experience
10
10
years of post-secondary education
Work history
Business Relationship Manager
Barclays Bank PLC
2022.11 - 2025.02
- Actively contributing to customer’s success and growth – using my knowledge and expertise to provide relevant market insight
- Taking personal accountability for my own development
- Pro-actively working with my TL on how to be of the best standard possible with Barclays core values at the forefront
- Being digitally savvy – digitally leading customers and helping to build their confidence in using the various flexible channels they have available to them
- Using business models closely studied in University in order to support sustainable growth. E.g SWOT analysis – used everyday in this role
- Demonstrating a genuine passion towards customers businesses and acting with empathy when helping them to take their next steps
- Building deep and meaningful relationships in order to provide the most value for the customer. This often involves confidently using my relationship building skills to develop a deep understanding of customers business’ in a short period of time, in order to tailor my approach based on their needs
- Although the role is heavily focused on lending – thinking outside of the box beyond lending solutions and helping customers take full advantage of the other offerings we have. E.g Collaborating with the Specialist Client Solutions team when a customer may work internationally and potentially requires Import/export advice
- Meeting customer needs in a timely manner. Some business’s require solutions in a shorter timeframe than others – a key part of this role is managing their expectations whilst providing strong credit risk assessment for the bank
- Creating the best possible customer journey for each and every business customer
- Managing Barclays risk and control initiatives by identifying and mitigating risks in my everyday role.
Company Founder & Director
Schoolboy Era
Northwich
2020.05 - 2025.02
- During Covid-19 first lockdown, I decided to finally pursue my dream of having my own clothing brand – Schoolboy Era
- Since starting up in May 2020, I have done several different collections, setting and achieving consistent profit margin targets for each
- Providing a high level of customer service
- Graphic Design for all of the brands designs
- Sourcing, identifying & negotiating with reliable/appropriate suppliers
- Developed strong relationships with suppliers, promoting mutual growth and success.
- Collaborating with other small businesses
- Optimised supply chain operations by developing comprehensive plans and procedures. E.g product timelines.
- Creating/designing a website
- Promoting and establishing the brand via social media
- Learning to understand e-commerce through sales via website
- Travelled abroad to meet with manufacturers and discuss future business opportunities
- Managed inventory, ensuring timely procurement of necessary resources.
Waiter
Country Fayre Café
Northwich
2013.10 - 2022.06
Waiter
Bluecap Pub
Northwich
2018.08 - 2020.03
High School Work Experience
Bentley Motors Ltd
2015.05 - 2015.05
Education
Bachelor of Science with Honours - Business Management
Liverpool John Moore’s University
Liverpool 2018.09 - 2022.06
A-Levels -
Sir John Deane’s College
2016.09 - 2018.08
GCSEs -
Weaverham High School
Northwich 2011.09 - 2016.06
Skills
- Microsoft Office
- Adaptability
- Relationship Building
- Supplier negotiation
- Risk assessment
- Problem Solving
- Creativity & Innovation
- Communication
- Emotional Intelligence
- Team Player
- Cost analysis
Affiliations
- Amateur Football - I played for my local village team from 7 years old for 8 years and at 11 years old, was scouted by and invited to trials at Manchester City, Everton and Liverpool. In 2011, I played in the shadow academy squads at Liverpool, Bolton Wanderers and Wigan Athletic.
- Snowboarding and Skateboarding
- Running/ Fitness in general
Websites
Timeline
Business Relationship Manager
Barclays Bank PLC
2022.11 - 2025.02
Company Founder & Director
Schoolboy Era
2020.05 - 2025.02
Bachelor of Science with Honours - Business Management
Liverpool John Moore’s University
2018.09 - 2022.06
Waiter
Bluecap Pub
2018.08 - 2020.03
A-Levels -
Sir John Deane’s College
2016.09 - 2018.08
High School Work Experience
Bentley Motors Ltd
2015.05 - 2015.05
Waiter
Country Fayre Café
2013.10 - 2022.06
GCSEs -
Weaverham High School
2011.09 - 2016.06