Oliver Hipkiss

· Supported daily operations, ensuring smooth workflow and increasing overall productivity.

· Ensured inventory management by maintaining accurate records of supplies, equipment purchases, and vendor negotiations.

· Fostered a positive work environment through proactive problem-solving approaches.

· Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.

· Helped train new employees on proper baking techniques, equipment usage, and customer service best practices.

· Assisted with warehouse organization, effectively managing inventory and ensuring proper stock levels for smooth operations.

· Demonstrated a strong commitment to customer service excellence by maintaining a courteous demeanor in challenging situations and going above and beyond to ensure complete satisfaction.

· Expedited urgent deliveries, prioritizing time-sensitive shipments to meet critical deadlines.

· Managed competing priorities under high-pressure conditions, consistently meeting or exceeding delivery goals and expectations.

· Handled challenging situations with tact and professionalism, resolving passenger complaints and concerns.

· Upheld impeccable personal appearance standards as an ambassador of the company’s brand image when interacting with guests.

· Contributed to overall guest satisfaction by promptly addressing inquiries or requests made throughout their stay.

Participated in safety programs and upheld safety culture.