Summary
Overview
Work history
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Oliver Evans

Patchway,South Gloucestershire

Summary

A proactive and solution-oriented administrative professional with a deep understanding of community-focused environments. I have a proven track record of anticipating challenges and taking initiative to propose and drive improvements. I am adept at ensuring smooth and efficient administrative operations through strong organisational skills and meticulous attention to detail.


With excellent communication and IT skills, I contribute effectively to reports and handle complex tasks. I proactively seek out and present key information to ensure projects are well-researched and findings are clearly communicated. I am capable of working autonomously while also being a team player, assisting others when required.

Overview

5
5
years of professional experience
8
8
years of post-secondary education

Work history

Community Manager (Corporate Volunteering)

Neighbourly
06.2024 - 08.2025
  • Serve as the primary point of contact for charities, building trusted relationships to support queries and challenges.
  • Respond promptly to requests from clients and charities via phone, email, and chat.
  • Established successful employee volunteering schemes for Certas Energy, Overbury & Morgan Lovell and Pret A Manger.
  • Log all communications accurately using a CRM database, managing an average of 50-100 tickets weekly.
  • Utilise historical data to inform scheme performance and prepare for quarterly presentations.

Fundraising Officer

Family Lives
01.2024 - 06.2024
  • Contributed to funding and contract applications to generate income.
  • Established social value sections of grant applications garnering a total of £75,000 in bids.
  • Accurately recorded financial information and monitored budgets.
  • Maintained and updated fundraising databases and spreadsheets.
  • Analysed data and trends to ensure funding bids were based on the best available evidence.

Community Manager (Product Surplus)

Neighbourly
04.2022 - 12.2023
  • Used CRM systems to connect community causes with donation and volunteer opportunities.
  • Troubleshoot and problem-solved to support the network of community causes and clients.
  • Established successful product surplus schemes for Sainsbury's and M&S.
  • Managed busy phone lines and inboxes, communicating professionally and concisely.
  • Worked in a fast-paced environment to meet deadlines and KPIs.

Assistant Manager

Sainsbury's
04.2020 - 04.2022
  • Oversaw all aspects of store operations and participated in new initiative roll-outs.
  • Managed work schedules to adhere to labour targets and budgets.
  • Interviewed, hired, and trained new colleagues.
  • Acted as a mentor for new and existing team members to improve performance and productivity.
  • Interrogated data and reports to create detailed reports and achieve performance targets.

Education

BA (Hons) - Journalism

University of West of England
Bristol
09.2014 - 07.2017

A-Levels - Communication & Culture

Brockenhurst College
Brockenhurst
09.2012 - 07.2014

A-Levels - Film Studies

Brockenhurst College
Brockenhurst
09.2012 - 07.2014

A-Levels - English Literature & Language

Brockenhurst College
Brockenhurst
09.2012 - 07.2014

Skills

  • Advanced user of MS Office Suite, including PowerPoint, Excel, and PowerBI
  • Proficient in CRM platforms such as HubSpot and Salesforce
  • Trained in Data Protection, GDPR, and Health & Safety
  • Event coordination
  • Stakeholder management
  • Data-driven decision-making
  • Training and Development
  • Welfare projects
  • Empathetic communication
  • Time efficiency
  • Outreach programmes

Accomplishments

  • Project Leadership: Led the Penguin Publishers book donation project at Neighbourly, which resulted in 10,000 books being donated to charities across the UK. This involved identifying relevant charities, explaining the scheme, and setting up collection timings with the client.
  • Skill Development: Contributed to an AI Taskforce to help upskill charities, developing training resources and delivering online webinars to various causes.
  • National Initiative: Developed resources for mental-health workshops at Sainsbury's, which were presented across the region and led to a new national wellbeing initiative.
  • Communication Excellence: Created and tailored digital content for publications like Crumbs Magazine and Bristol 24/7, showcasing exceptional written communication skills.

Affiliations

  • Baking, Music, Freelance Writing, Gardening, Running

Timeline

Community Manager (Corporate Volunteering)

Neighbourly
06.2024 - 08.2025

Fundraising Officer

Family Lives
01.2024 - 06.2024

Community Manager (Product Surplus)

Neighbourly
04.2022 - 12.2023

Assistant Manager

Sainsbury's
04.2020 - 04.2022

BA (Hons) - Journalism

University of West of England
09.2014 - 07.2017

A-Levels - Communication & Culture

Brockenhurst College
09.2012 - 07.2014

A-Levels - Film Studies

Brockenhurst College
09.2012 - 07.2014

A-Levels - English Literature & Language

Brockenhurst College
09.2012 - 07.2014
Oliver Evans